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Senior Business Consultant

3 months ago


Chennai, Tamil Nadu, India Tech Mahindra Full time

Role: Business Analyst with Banking Domain

Location: Sholinganallur, Chennai

Experience: 8-14 Years

Qualification: BE/BTech/MCA/MTech

Note: Looking for candidates available to join within 30 days maximum and willing to work from the office starting Day 1

Mandatory Skills: Business Analyst, Retail banking

Education: BE/BTech/MBA (min 60%) or a CA with at least 10 years of experience

Job Details:

  • Writing BRDs, FSDs, Use cases & Flow diagrams while collaborating closely with Business and Operations stakeholders for Retail Internet Banking
  • Good communication skills to coordinate with development team, QA team, facilitate UAT, and support production implementation

Technical & Behavioral Competencies:

  • Understanding of digital banking products (Mobile/Internet) and processes, particularly in Retail Banking
  • Familiarity with Merchant payments, reporting platforms, and end-to-end flows
  • Knowledge of Core banking systems, accounting flow, and implementation
  • Understanding of clearing systems and various payment types such as RTGS, NEFT, IMPS, UPI, Cheques, SWIFT, etc.
  • Detail-oriented with the ability to create Functional process Flow diagrams, Data Flow diagrams, Sequence diagrams, Wireframes & Mockups
  • Capability to identify and document dependencies, ensuring traceability to original requirements and change management
  • Analytical skills to assess process design changes and their impacts on people, processes, organization, and technology

Soft skills expected:

  • Ability to extract critical information from stakeholder meetings and generate detailed documentation
  • Effective communication to clarify requirements with developers, testers, and other key stakeholders
  • Organizational skills to manage own deliverables and changing priorities efficiently
  • Service-oriented mindset with a focus on client satisfaction
  • Interpersonal skills, action plan consolidation, and diligent progress reporting
  • Capability to work under pressure, meet tight deadlines, and deliver results
  • Analytical, lateral thinking, and result-oriented approach
  • Team player with self-initiative when required