Servicenow Practice Head-jp2

1 week ago

Bengaluru, Karnataka, India Atlas Systems Full time

ServiceNow Practice Head

Required Skills:

  • 10 years of ServiceNow Experience
  • Demonstrated experience in:
  • Service Portfolio Management (SPM)
  • IT Service Management (ITSM) Agent Workspace
  • Any integrations using REST and SOAP in ServiceNow
  • Strong JavaScript use inside ServiceNow
  • Good knowledge of ServiceNow reporting
  • Great communication written and verbal and very positive team player

Nice to haves

  • Implement Alignment Workspace
  • Implement Virtual Agent
  • Build integration SLACK to Virtual Agent
  • Experience with web technologies JavaScript, ES5+, HTML, CSS/SCSS, SQL. Experience in one or more JavaScript frameworks like AngularJS or React is a plus.

Responsibilities:

  • Collect requirements from business stakeholders (Managers, Service Desk, and others)
  • Recommendations around best practices
  • Participate as part of a client lead agile team

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