Process Specialist

2 weeks ago


Hyderabad, Telangana, India Infosys Full time
Responsibilities

  • Fluency in Indian Languages & English reading, writing, and comprehension skills to support Indian Language speaking market
  • Fluency in English reading, writing and comprehension skills
  • Excellent active listening skills with the ability to understand verbal nuances in the local language dialect
  • Highly organized with strong attention to detail
  • Understanding of the region and cultural variations where the local language dialect is spoken
  • Demonstrates attention to detail and critical thinking skills in evaluation of Siri's language usage and dialect
  • Ability to independently navigate systems and tools
  • Demonstrates integrity and focuses on customer privacy
  • Experience in content review or a similar environment, prior testing experience preferred
  • Demonstrates flexibility and adaptability to changing work-flows and responsibilities
  • Grows with a team where expertise is shared and feedback is welcomed
  • Excels at working independently to make timely decisions and take appropriate actions
  • Experience as an end user of Siri, similar Intelligent Personal Assistants, or other AI
  • Successfully meets or exceeds targets, working within tight deadlines
  • Ability to identify business process solutions that increase efficiencies
  • Ability to maintain focus and aim for high results through large volumes of task

Additional Responsibilities:
Key Qualifications
  • Good reading, writing, spoken (formal & vernacular) skills in Indian Languages & English.
  • Excellent knowledge of structural aspects of the language.
  • Good organizational and analytical skills.
  • Strong communication skills, attention to detail, and proven ability to manage priorities.
  • Prior experience in localisation, content reviewing/moderation, Quality Assurance.

Education:
Any Bachelors degree (or higher)

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