Quality Coach- Service Delivery Operations

Role Responsibilities Provide supervision and management to a medium to large sized team of IT Asset Management professionals. Administers policies and guidelines that directly affect team work activities. Establishes deadlines for completing assignments. Provide coaching, career path planning and mentoring to team. Create and provide ongoing feedback and...

Role Responsibilities Manage Technical Support Team Lead a team of technical support specialists. They provide support, supervise staff, and provide direction and mentorship in tech support and service delivery. Implement Best Practices Research and implement best practices in help desk and IT support. They also ensure policies and procedures are followed....

Metlife, Inc. has a long history of safeguarding families and finances globally, offering a range of financial services such as insurance, annuities, and asset management.Role Value Proposition:This position is part of the Global Actuarial Modeling (GAM) team for the EMEA Region, ensuring the delivery of accurate and timely financial numbers crucial for...

Metlife, Inc. has a long history of safeguarding families and finances globally, offering a range of financial services such as insurance, annuities, and asset management.Role Value Proposition:This position is part of the Global Actuarial Modeling (GAM) team for the EMEA Region, ensuring the delivery of accurate and timely financial numbers crucial for...

Experience Requirement: 15–25 Years Job Description As Account or Delivery Director, the selected candidate will have direct responsibility for managing and directing the following: Responsible for directing and overseeing Iron Systems Inc.'s efforts to strengthen client relationships and to develop new business opportunities in order to build...

About You – experience, education, skills, and accomplishments Minimum Bachelor's degree in any stream 6-8 years of overall work experience 1-3 years of experience in People Management (for external & internal candidates) It would be great if you also had . . . Responsible to handle a team of 10-15 members, including team managers. Should...

JD for SR Quality consultantExperience: 8 to10 yrs,Location: Noida UPQuality Management Focus with exposure to SDLC, ISO, CMMI, ITIL, ETOM, Agile / DevOps.Any certifications on these is preferredMust skills: Must have ITIL Experience, ITIL 4 is added Advantage.Network Service Operations experience should be added advantage.Domain Experience:Refer DA cluster...

Job Description Program Management -This role requires a highly skilled and experienced Engineering Manager to lead Product Engineering teams. The ideal candidate will have a strong background in Java development, a proven track record of delivering high-quality software solutions for enterprise grade applications, with strong experience in Agile...

Role:This position is responsible self-contributor and oversee data delivery/Applications in terms of quality & timeliness as part of a collaborative team.Responsibilities: Reviews client requirement and provides feedback Oversees quality review of various applications or data deliveries Oversees projects to make sure work is scheduled based on priorities,...

Description & Qualifications:DescriptionAbout the CompanyHere at UKG, Our Purpose Is People. UKG combines the strength and innovation of Ultimate Software and Kronos, uniting two award-winning, employee-centered cultures. Our employees are an extraordinary group of talented, energetic, and innovative people who care about more than just work. We strive to...

Job Title: Service Delivery Director- EMEADate Posted: 5/23/2024Job Function: SalesLocation: Noida UP - INDOffered Salary: CompetitiveExperience Requirement: 1525 YearsResponsibilitiesResponsible for directing and overseeing Iron Systems Inc.s efforts to strengthen client relationships and to develop new business opportunities in order to build revenue from...

JD for SR Quality consultantExperience: 8 to10 yrs,Location: Noida UPQuality Management Focus with exposure to SDLC, ISO, CMMI, ITIL, ETOM, Agile / DevOps. Any certifications on these is preferredMust skills: Must have ITIL Experience, ITIL 4 is added Advantage.Network Service Operations experience should be added advantage.Domain Experience:Refer DA cluster...

Roles and Responsibilities:Handle a team of QAs or QTLs.Ability to map processes, defines process, and execute them.Ability to view the issues end-to-end and develop action plans with tangible deliverables.Has ability to manage knowledge, replicate best practices from other locations/processes to improve process performanceOut of the box thinker to develop...

Job Role: Mentor New joinees during OJT Responsible for new joinees quality control and customer servicing within laid down productivity and service benchmarks To Assist new people understand the working of the contact center and provide them comfort to approach for any clarification/issue w.r.t knowing people, knowing manager and make them aware about the...

Need Faculty for Coaching Centre as per new education policy in Math, Physics, Chemistry, Biology, Accountancy, Economics, English etc. offline.Minimum Qualification Post Graduate in Subject area preferably.Experience Minimum 2 years in teaching/ Coaching. Retired teachers are also welcome.It is a contract based opening. Hours of operation of Coaching Centre...

* Description for Internal CandidatesAbout Pearson:At Pearson, we're committed to a world that's always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always reexamining the way people learn best, whether it's one child in our own backyard or an education...

* Description for Internal CandidatesAbout Pearson:At Pearson, we're committed to a world that's always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always reexamining the way people learn best, whether it's one child in our own backyard or an education...

Pearson VUE is a business of Pearson, the world's leading learning company with global-reach and market-leading businesses.Pearson is listed on both the London and New York stock exchanges (UK: PSON;NYSE:PSO).Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-verify. All qualified applicants, including minorities, women,...

Job Summary: Client Servicing Team Leads are responsible for leading and managing a team of client servicing professionals, focused on maximizing employee engagement, and building a culture of teamwork, collaboration, continuous improvement, empowerment, and accountability. They lead from the front and provide guidance, support, and coaching to team...

Why KyndrylKyndryl is a market leader that thinks and acts like a start-up. We design, build, manage, and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl?We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our...