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Contact Center Executive

3 months ago

Navi Mumbai, Maharashtra, India SOTC Holidays Private Limited Full time
Attend to organic leads on call and help the prospect customer with the travel requirement.

Send the quotation of travel requirement with the customer and book the tour for the traveler.

Share the final handover of complete booking details with service team for fulfillment of travel services

Maintain daily status of follow up report received from central team

Meet the Key Performance Indicator on number of leads attended, availability on calls, adherence to shift and break timings.

Job Types:
Full-time, Regular / Permanent, Fresher

Salary:
From ₹180,000.00 per year

Benefits:

  • Provident Fund

Schedule:

  • Day shift
  • Monday to Friday
  • Weekend availability

Supplemental pay types:

  • Commission pay
  • Performance bonus
  • Yearly bonus

Experience:

- total work (preferred)

Speak with the employer
Expected Start Date: 08/02/2023