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Wfm Scheduler

4 months ago

Jaipur, Rajasthan, India Fortuco Resource Solutions Private Limited Full time
Job ID 611- Career Level Others- Experience 3 Years- Gender both- Industry BPO- Qualifications Degree Bachelor

Job description:

Generate schedules on regular bases

scheduling analyses

Provide Performance report

Ensure data integrity

Capture, store and report

identify scheduling requirements

Establish communication channels

Provide various WFM Presentation

Quarterly Reviews

Expert knowledge of Excel
Forecasting call volume and workload trends
Supervisory or Leadership experience
Work Flexibility