Guest Relations Executive

1 week ago


Bengaluru, Karnataka, India Marriott International, Inc Full time

Job Number

Job Category Rooms & Guest Services Operations

Location Courtyard Bengaluru Hebbal, No 2/55 Outer Ring Road, Nagavara, Bengaluru, Karnataka, India VIEW ON MAP

Schedule Full-Time

Located Remotely? N

Relocation? N

Position Type Non-Management

***Respond to any questions from guests and follow up with guests to ensure their requests have been met to their satisfaction. Take and confirm reservations and cancellations. Supply guests with information regarding property amenities, services, room features, and local areas of interest and activities. Respond to guest requests for special arrangements or services (e.g., spa services, transportation, religious services, babysitting, financial services, business center services, interpretation services, reservations, dry cleaning, entertainment/sporting events, shopping) by making arrangements or identifying appropriate providers. Contact appropriate individual or department as necessary to resolve guest requests.

Collaborate with management to develop and carry-out ideas and procedures and set goals to continuously improve department performance. Assign and ensure work tasks are completed on time and that they meet appropriate quality standards.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers.

Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation.

Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.

Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.

Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.

Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education:
High school diploma or G.E.D. equivalent.

Related Work Experience:
At least 1 year of related work experience.

Supervisory Experience:
At least 1 year of supervisory experience.

License or Certification:
None

  • Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, peoplefirst culture. We are committed to nondiscrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
At Courtyard, we're passionate about better serving the needs of travelers everywhere.

It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip.

We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.

In joining Courtyard, you join a portfolio of brands with Marriott International.


Be where you can do your best work,
begin your purpose,
belong to an amazing global team, and
become the best version of you.



  • Bengaluru, Karnataka, India Hilton Full time

    Guest Relations ExecutiveWith thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels &...


  • Bengaluru, Karnataka, India Apollo Health and Lifestyle Full time

    Job Description: Guest Relations ExecutivePosition Title: Guest Relations ExecutiveDepartment: Customer Service/HospitalityWork Location: Hosa RoadEmployment Type: Full-TimeKey ResponsibilitiesWarmly welcome guests upon arrival and ensure a smooth health check process.Respond promptly to guest inquiries, concerns, and requests, ensuring a high level of...


  • Bengaluru, Karnataka, India Olive By Embassy Full time

    Guest Relation ExecutiveJob Purpose:Olive Residences is the new-age co-living company on a mission to bring immense value to its hospitality business partners. Olive intends to connect with prospective property owners to bring institutional scale to managed residential properties, serviced apartments, and unbranded boutique business & leisure hotels.Guest...


  • Bengaluru, Karnataka, India Titan Consultancy Full time

    Job Openings for 1 Guest Relation Executive Job with minimum 1 Year Experience in Bangalore Ulsoor, having Educational qualification of : Other Bachelor Degree with Good knowledge in Communication Skills,Front Office Operations, Telephone Handling etc. Experience Years Salary 3 Lac To 4 Lac P.A. Industry Front Office / Reception/Computer Operator/Assistant...


  • Bengaluru, Karnataka, India Jobstronaut Full time

    The client is in the Hospital/Healthcare sector and is looking to hire a Guest Relations Executive for their setup at Bellandur, Bangalore.JOB SUMMARY:Client is looking for a Guest Relations Executive to manage their front desk on a daily basis and to perform a variety of administrative and clerical tasks. To be successful as a receptionist, the candidate...


  • Bengaluru, Karnataka, India Kumari Builders & Developers Full time

    Job SummaryWe are looking for a Guest Relation Executive to manage Guest/visitors at Project site on a daily basis and to perform a variety of administrative work, welcoming guests and greet people who visit the business. To coordinate front-desk activities, including distributing correspondence and redirecting phone calls.Responsibilities and...


  • Bengaluru, Karnataka, India Marriott International Full time

    POSITION SUMMARY Respond to any questions from guests and follow up with guests to ensure their requests have been met to their satisfaction. Take and confirm reservations and cancellations. Supply guests with information regarding property amenities, services, room features, and local areas of interest and activities. Respond to guest requests for...


  • Bengaluru, Karnataka, India Radisson Blu Bengaluru Atria Point - Rooms Full time

    Creates the first impression by supervising the door, bell, parking, concierge and front office areas. Participates in the development and implementation of processes and procedures for assigned departments which support achievement of service and financial goals. Participates in the preparation of the annual budget; monitors achievement of budget and takes...


  • Bengaluru, Karnataka, India Marriott Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation Courtyard Bengaluru Hebbal, No 2/55 Outer Ring Road, Nagavara, Bengaluru, Karnataka, IndiaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYRespond to any questions from guests and follow up with guests to ensure their requests have been met to their...


  • Bengaluru, Karnataka, India Marriott Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation Courtyard Bengaluru Hebbal, No 2/55 Outer Ring Road, Nagavara, Bengaluru, Karnataka, IndiaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYRespond to any questions from guests and follow up with guests to ensure their requests have been met to their...


  • Bengaluru, Karnataka, India Olive By Embassy Full time

    Position: Virtual Guest Relation Executive1.Virtual Guest Service: Attending Guest Check-In and Check-out Virtually from Head office for multiple Olive Properties. Also, attending Guest inquiries, requests, and complaints promptly and professionally. This may include providing information about property or services, assisting with Room booking (walk-in)...


  • Bengaluru, Karnataka, India GREENLAWN HOSPITALITY PVT LTD Full time

    Job SummaryHostesses work in restaurants or hotels and greet customers. Their role is making patrons or guests feel welcome and ensuring a pleasant experience by taking people to the table, offering menus, chatting or responding to inquiries, and making sure tables are clean.Responsibilities and Duties Greeting guests as they enter, and putting them on a...


  • Bengaluru, Karnataka, India Sowparnika Full time

    Our Workplace:We encourage our employees to achieve their potential by creating opportunities to grow.**Health & Safety Environment, Health and Safety (EHS) is our priority. Since the construction industry is manpowerintensive, we ensure the safety and wellbeing of all our employees, and this reflects in all our projects.- **:Teamwork Work together towards a...


  • Bengaluru, Karnataka, India Target Associates Pvt Ltd Full time

    Receiving the guests with Namaskaram and smile Handling all reservation calls for the F&B outlets Handling enquiry calls for banquets and passing on the information to the Food & Beverage Manager Meeting the guests personally at the restaurant / bar / banquet events / Business centre and collect feedback Collate all feedback on a daily basis and share the...


  • Bengaluru, Karnataka, India Yuyiii Full time

    Critical Fitment Criteria:LearnerSelf-starterTeam playerEffortless with Travel conversations About Yuyiii: Yuyiii is an Online Travel Platform which showcases Hand-Picked Stays, with Real Untouched Photos and Videos shot by our in-house team and In-depth reviews by Travel Experts. We have 15k+ registered Travellers and 100+ Curated Stays for Getaways around...


  • Bengaluru, Karnataka, India SALT WORLD Full time

    Urgent Job Opening for Wellness CenterSalt World, a unique wellness initiative startup based out of Bangalore is bringing world-class drugless 100% natural therapy for many respiratory and skin problems, using state-of-the-art technology, and it is helping people of all ages for overall wellbeing.We are looking for the Receptionist / Guest Relationship...


  • Bengaluru, Karnataka, India Digital Orbis Creators LLP Full time

    Guest Relationship ExecutiveTake home salaryCTC:60,000 to 2,90,000 PAQualification: Any GraduateExp -Fresher to 1 yrsage limit: below 25Day shift for femaleJob Types: Full-time, Permanent, FresherPay: Up to ₹20,000.00 per monthBenefits: Provident FundSchedule: Day shift Fixed shift Rotational shiftSupplemental pay types: Yearly bonusEducation: Bachelor's...


  • Bengaluru, Karnataka, India Monalisa Manpower Services Full time

    KALKI FASHION - BUY TRADITIONAL INDIAN CLOTHING AND ETHNIC WEAR IN INDIALaunched in 2007 in Mumbai, KALKI is born out of a fiercely creative spirit and a unique design sensibility. The brand KALKI is synonymous with luxury, traditional Indian craft and a distinct and refreshing design. Representing rooted culture and crafts of India and eclectic fusion...


  • Bengaluru, Karnataka, India GRAND MERCURE Full time

    Company DescriptionGrand Mercure Bengaluru at Gopalan Mall managed by Accor is located near the heart of Bengaluru with close proximity to major techparks and key commercial & residential bubbles 212 Modern & Lavish rooms including 29 one and two bedroom suites with private terrace 10 elegant meeting spaces including a quaint alfresco and open terrace that...


  • Bengaluru, Karnataka, India Yuyiii Stays And Travels Private Limited Full time

    About the internship:Selected intern's day-to-day responsibilities include:1. Maintain daily reports on sign-ups, follow-ups, and bookings2. Send booking-related emails to guests who registered/reached out to Yuya3. Liaise with properties to check for availability, blocking, or confirming rooms4. Help in calculations for bookings and sending payment links5....