Customer Support Officer

1 week ago


Delhi, Delhi, India Parag Parikh Financial Advisory Services Limited Full time
Company ProfilePPFAS Asset Management (PPFAS AMC) has been promoted by Parag Parikh Financial Advisory Services Pvt. Ltd. (PPFAS Ltd.), a boutique investment advisory firm incorporated in 1992. PPFAS Ltd. is also amongst India's earliest SEBI Registered Portfolio Management Service (PMS) providers.

For More Information visit our website:

https:
//amc.
Ppfas.
Com/about-us/Job ResponsibilitiesHandling Customer Queries via different channels.
Accepting Transactions at Front office using TSM Machine.
Reporting and processing of inflow and outflow of funds.
Coordination with Branches, KYC Team & RTA.Making sure emails are handled/ resolved in a timely manner.

Keep track of day-to-day mails received and reply to them within TAT.Monitoring escalations and complaints and resolving them while ensuring the adherence to compliance / SEBI / CAMS guidelines.


Qualifications & ExperienceExperience Required:
3 + Years of relevant experience in the Mutual Fund Industry.
Graduate in any streamLatest NISM Certification.
Should have excellent written (email) and spoken communication skills

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