IT Help Desk Technician
7 days ago
Job Category:
Customer Support
Job Type:Full Time
Job Location:New Delhi
Exp (In years):Fresher/Entry level
Job brief:
We are looking for a competent
Help desk technician to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them.
An excellent Help desk technician must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution.
The goal is to create value for clients that will help preserve the company's reputation and business.
Requirements:
- Proven experience as a
help desk technician or other customer support role - Tech savvy with working knowledge of office automation products, databases and remote control
- Good understanding of computer systems, mobile devices and other tech products
- Ability to diagnose and resolve basic technical issues
- Proficiency in English
- Excellent communication skills
- Customeroriented and cooltempered
- BSc/BA in IT, Computer Science or relevant field
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