Front Desk Receptionist

1 week ago


Bhopal, Madhya Pradesh, India Career Institute of Medical Sciences Full time
Managing internal and external call and be able to transfer the same to concerned person.

  • Scheduling appointments for consultants.
  • Providing registration form for new patients and guiding them in the process.
  • Registering the new OPD patients
  • In case the patient is a follow up OPD case finding out the registration number from patient or from HIS.
  • OPD Billing the patient for the services to be availed or already availed
  • Receiving cash or using EDC machine in case payment offered via credit/ debit card.
  • Generating due bills in specific situations, after the authorization from concerned higher authority in OPD.
  • Guiding patients to OPD Nursing Station or handing over patients to concerned consultants' OPD coordinator after the billing.
  • Cancelling the OPD bills and making refunds in case of cash and payments made via credit/ debit cards.
  • Doing all the above activities manually in case HIS is down.
  • Learning the HIS processes to the smoothest process level possible.
  • Depositing cash, credit/ debit card payment slips, and credit letters from corporate to accounts department after his/ her shift is over.

Work Location:
In person

Application Deadline: 15/03/2024

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