Guest Relations Officer

We are looking for a Guest Relations Executive to provide high-quality service to our hotel customers. You will address complaints and go the extra mile to make sure our guests are satisfied.In this role, you should be an excellent communicator who can stay positive when facing difficult situations. You should also be reliable and customer-oriented, as...

Job Number Job Category Rooms & Guest Services OperationsLocation The Artiste Kochi a Tribute Portfolio Hotel, W8V8 QV8 Project site, Prestige Forum Mall, Bund Rd, Kochi, Kerela, India VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Process all guest check-ins, verifying guest identity, form of payment, assigning...

Handling guest concerns in an efficient and timely manner. Coordinatingand multitasking job duties in a busy environment. Should possess detailed information about the property as well as the competition. Providing excellent customer service as per company standards. Collect Guest feedback during guest departure along with his likes and dislikes. Should be...

1. Welcome guest during check-in and giving a fond farewell to guest while checkout.Handling guest complaints and concerns in an efficient and timely manner.Coordinating and multi-tasking job duties in a busy environment.Assist guest calls.Allocate rooms to all arriving guestShould be able to handle all guestFollow the house rules and policies laid down by...

Urgent Hiring Guest Relation - Digital Marketing for Reputed Group of Hotel:- Location : Coimbatore:- Food and Accomdation Provided:- Freshers with good english communication can also applySalary: ₹20,000.00 per monthSchedule: Morning shiftEducation: Bachelor's (preferred)Work Location: In person

Up sell ancillary services and in city activities from the front desk of the property. Help in guest interaction. Be the local guide for the guest. Help in itinerary planning. Meet sales targets of in city experiences. Maintain data for all the activities happening at the property or outside the property. Manage inhouse events Provides guests with...

Duties include greeting guests when they enter the hotel, providing useful information about the hotel, helping guests to make travel arrangements, and addressing any customer complaints or passing those complaints onto management.Job Types: Full-time, Regular / PermanentSalary: Up to ₹32,128.18 per monthBenefits: Health insuranceSchedule: Day...

Responsibilities and Duties Persons who have experience in leading a team are added advantage. Anticipate guest needs and build rapport with customers Address customer complaints and escalate to the concerned team when needed Provide information about amenities, areas, venues and promote services Offer assistance with certain tasks like confirming travel...

Responsibilities and Duties Persons who have experience in leading a team are added advantage. Anticipate guest needs and build rapport with customers Address customer complaints and escalate to the concerned team when needed Provide information about amenities, areas, venues and promote services Offer assistance with certain tasks like confirming travel...

Role Definition:Responsible for handling the Front office operations, answering the phone calls and operating EPABXSupervision of routine housekeeping, Security, Courier.Office Maintenance - Upkeep & monitoring of Air conditioner, Gen-Set, Printer, Photocopier, Scanner etcCafetaria management including finalisation of vendors, and ensure timely delivery,...

Receives and responds to patients' compliments and complaints regarding hospital services and ensures that concerns are handled properly Conducts patient satisfaction surveys and issues accordingly analysis reports to manager for review and approval Responds to patients' needs and assists them in completing their transactions at the different departments...

Job Number Job Category Rooms & Guest Services OperationsLocation Port Muziris a Tribute Portfolio Hotel Kochi, VIP Road opposite Kochi International Airport, Kochi, Kerala, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYProcess all guest check-ins, check-outs, room assignments, and room...

Job Number Job Category Rooms & Guest Services OperationsLocation Port Muziris a Tribute Portfolio Hotel Kochi, VIP Road opposite Kochi International Airport, Kochi, Kerala, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYProcess all guest check-ins, check-outs, room assignments, and room...

Job Number Job Category Housekeeping & LaundryLocation Four Points by Sheraton Kochi Infopark, Infopark Kochi Phase 1 Campus, Kochi, Kerala, India VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of...

Job Number Job Category Rooms & Guest Services OperationsLocation Le Méridien Kochi, Maradu, Kochi, Kerala, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYProcess all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room...

Job Number Job Category Housekeeping & LaundryLocation Courtyard Kochi Airport, VIP Road, Opposite Kochi International Airport, Kochi, Kerala, India VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of...

Job Description Responsible for daily administration, meeting and greeting, dealing with guests' queries and complaints, and booking rooms visitors. Maintain high standards of customer services at the Reception desk so that customers' expectations are consistently exceeded. Motivate and develop Reception team to ensure smooth functioning of the department...

Greet, check-in, respond to requests and settle accounts while providing exceptional service Take initiative to add a personalized experience Proudly promote the hotel facilities, looking for opportunities to enhance a guest's stay through upselling Maintain high standards of customer services at the Reception desk so that customers' expectations are...

Job Number Job Category Housekeeping & LaundryLocation Port Muziris a Tribute Portfolio Hotel Kochi, VIP Road opposite Kochi International Airport, Kochi, Kerala, India VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Respond promptly to requests from guests and other departments. Identify and report preventative or...

Job DescriptionMain Duties:Operational To provide courteous, professional, efficient and flexible service at all times following Novotel standards. To perform all duties and tasks in the assigned place of work To be entirely flexible and adapt to rotate within the different sub departments of the Food & Beverage division or any other department of the hotel...