Guest Experience Agent

3 weeks ago

Bengaluru, Karnataka, India Holiday Inn Express Full time
First impressions count.

To get our guests' memorable experiences off to an unforgettable start, we're looking for a Front Desk Agent who can make transactions feel seamless, offer exceptional local insights, and anticipate every request to make our guests feel right at home.


A little taste of your day-to-day:
Every day is different, but you'll mostly be:

  • Kicking off truly memorable guest experiences with the warmest of welcomes
  • Acknowledging IHG Rewards Club members and returning guests in person or over the phone
  • Taking, managing, and receiving payments for guest bookings
  • Making the checkin and checkout process feel swift and seamless
  • Staying one step of our guests' needs to anticipate requests and offer tailored recommendations
  • Being our guests' trusted contact helping with everything from bill issues to restaurant recommendations

What We need from you:

  • Communication skills guests will need to come to you with concerns as well as compliments, so you'll be easy to talk to
  • Your problemsolving skills will turn issues into opportunities so every guest leaves with great memories
  • Fluency in the local language extra language skills would be great, but not essential
  • Literate and techsavvy you'll need a good grasp of reading, writing, basic maths and computer skills

What you can expect from us:
We give our people everything they need to succeed.

From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business.


Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work.

IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.


IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment.

We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing

framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you'll become part of our ever-growing global family.

At IHG, we've made a promise. As one of the world's leading hotel groups, we're here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey?

At Holiday Inn Express, we're all about travel that's simple AND smart.

That means we offer more to our guests where it matters most to them. Easy check-in? Check. All the essentials in a comfy room? They're all included with a great night's sleep. We're focused on getting our guests more than ready. So we're always ready. Are you? Let's Go Further Together.


Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button.

Start your journey with us today.

  • Guest Service Agent

    3 weeks ago

    Bengaluru, Karnataka, India saman Traders Full time

    Administer check in of all guests and maintain record of all special requests at time of arrival. Attend all phone calls and provide all appropriate information to guests and perform pre assignment of all rooms to guests as well as VIP evaluate all activities of guest services at end of shift. Determine and ensure compliance to all key control policies and...

  • Reservations Agent

    2 weeks ago

    Bengaluru, Karnataka, India Four Seasons Hotels and Resorts Full time

    About the Company: Four Seasons is a group of passionate individuals committed to providing exceptional experiences for guests, residents, and partners worldwide. Dedicated to creating lasting impressions, we believe in authentic connections that enrich people's lives. At Four Seasons, we value recognizing familiar faces, welcoming new ones, and...

  • Housekeeping Agent-conrad Bengaluru

    2 weeks ago

    Bengaluru, Karnataka, India Hilton Full time

    Housekeeping Agent-Conrad BengaluruWith thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton...

  • Backend Developer

    2 weeks ago

    Bengaluru, Karnataka, India Radius Agent Full time

    Company Description: Radius Agent is a fast-growing real estate technology firm, backed by top leaders and investors in the real estate and technology industries. Our mission is to empower real estate agents with the right technology and support to become successful entrepreneurs. With the launch and rapid scaling of our latest offering, Radius Agent Realty,...

  • Housekeeping Agent-Conrad Bengaluru

    3 weeks ago

    Bengaluru, Karnataka, India Hilton Full time

    With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...

  • Housekeeping Agent-Conrad Bengaluru

    1 month ago

    Bengaluru, Karnataka, India Hilton Full time

    With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...

  • Deal Desk Associate

    3 weeks ago

    Bengaluru, Karnataka, India Radius Agent Full time

    About Us:We are a dynamic SaaS company operating in the Real Estate sector, dedicated to revolutionizing how agents manage their transactions and streamline their processes. Our team is driven by innovation, collaboration, and a commitment to excellence. As we continue to expand our brokerage operations, we are seeking a talented Deal Desk Associate based in...

  • Lead Backend Engineer

    3 weeks ago

    Bengaluru, Karnataka, India Radius Agent Full time

    Role Description: As a Lead Backend Engineer, you will be responsible for designing and deploying scalable, highly available, and fault-tolerant systems for Radius Agent. Experience as a Tech Lead, managing tasks with back-end engineers while coding themselves will be a bonus point for the ideal candidate. Responsibilities will includeYou will contribute to...

  • Android Developer

    2 weeks ago

    Bengaluru, Karnataka, India Radius Agent Full time

    Role Description: As a Software Engineer ( Android ), you will be responsible for architecting and developing cutting-edge features in native Android app for RadiusAgent. An ideal candidate will have prior experience in developing messaging and/or social networking features. Responsible forYou will collaborate with cross functional teams to define, design,...

  • Guest Service Ambassador

    2 weeks ago

    Bengaluru, Karnataka, India Marriott International Full time

    POSITION SUMMARY Set up accurate accounts for each guest upon check-in according to their requirements. Assign room according to guest request and preferences whenever possible. Ask for and enter Marriott Rewards information; sign guests up for Marriott Rewards. Verify and adjust billing for guests. Block rooms in the computer and identify...

  • Guest Escalations

    3 weeks ago

    Bengaluru, Karnataka, India Treebo Hotels Full time

    Treebo is a new age hotel brand offering comfortable stays at budget prices. Staying at budget hotels has always meant making compromises on quality.Well, not anymore. At Treebo, we are putting dignity back into budget travel with our unmatched 100% Quality Guarantee. Founded in 2015, we currently operate more than 850 properties across 150 locations in...

  • Agent Partner Channel

    3 weeks ago

    Bengaluru, Karnataka, India Aim High Human Resource Private Limited Full time

    Job Description: Agent Partner Channel in InsuranceWe are seeking a dynamic and result-oriented individual to join our team as an Agent Partner Channel in the insurance industry. In this role, you will establish and nurture strong partnerships with independent agents and brokers to expand our insurance company's distribution network and increase...

  • Guest Service Ambassador

    1 week ago

    Bengaluru, Karnataka, India Marriott International Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation Renaissance Bengaluru Race Course Hotel, No 17 and 17/1 Madhava Nagar Extension Race Course Lane, Bengaluru, Karnataka, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYSet up accurate accounts for each guest upon check-in...

  • Guest Relations Executive

    2 weeks ago

    Bengaluru, Karnataka, India Hilton Full time

    Guest Relations ExecutiveWith thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels &...

  • Front End Web Developer

    2 weeks ago

    Bengaluru, Karnataka, India Radius Agent Full time

    Role Description: We're searching for an experienced Lead Frontend Engineer to join our high-performing development team.As a Frontend Engineer, you'll play a key role in shaping the technology, growing the team and defining the vision of our company together Responsibilities: Architect and implement various engineering initiatives, like tooling, config...

  • Guest Service Executive

    3 weeks ago

    Bengaluru, Karnataka, India GRAND MERCURE Full time

    Company DescriptionGrand Mercure Bengaluru at Gopalan Mall managed by Accor is located near the heart of Bengaluru with close proximity to major techparks and key commercial & residential bubbles 212 Modern & Lavish rooms including 29 one and two bedroom suites with private terrace 10 elegant meeting spaces including a quaint alfresco and open terrace that...

  • Guest Service Associate

    3 weeks ago

    Bengaluru, Karnataka, India Arbizz Solutions Full time

    As a Guest Service Associate in the Food & Beverage department, you will be responsible for ensuring exceptional guest experiences through prompt and courteous service. You will assist in the smooth operation of the F&B outlets, maintaining cleanliness, and providing knowledgeable assistance to guests regarding menu items and services.Responsibilities:Greet...

  • Guest Service Associate

    2 weeks ago

    Bengaluru, Karnataka, India ibis Bengaluru Hebbal Full time

    Company DescriptionWhy work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless...

  • Housekeeping/guest Services

    3 weeks ago

    Bengaluru, Karnataka, India The Continentti Hotel Full time

    ROOM BOY DUTIES AND RESPONSIBILITIES: Enters and prepares the room for cleaning. Duststhe room and furniture. Replenishes guestroomand bath supplies. Cleans the bathroom. Cleans the closet. Vacuums and racks the carpet. Checks and secures the rooms. Replenish amenitiesaccording to the operational standards. Deliver and retrieve items on loanto guests e.g....

  • Guest Relations Executive

    3 weeks ago

    Bengaluru, Karnataka, India Marriott International Full time

    POSITION SUMMARY Respond to any questions from guests and follow up with guests to ensure their requests have been met to their satisfaction. Take and confirm reservations and cancellations. Supply guests with information regarding property amenities, services, room features, and local areas of interest and activities. Respond to guest requests for...