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Customer Relationship Officer
2 weeks ago
Zarf Studios is searching for a passionate and detail-oriented Customer Service Representative to join our growing team In this role, you'll be the friendly face of our brand, providing exceptional service to our valued customers.
Responsibilities:
- Efficiently resolve customer concerns and complaints, ensuring a positive resolution.
- Process customer orders, returns, and exchanges accurately.
- Provide accurate and helpful product information to customers.
- Maintain detailed records of customer interactions.
- Uphold company policies and procedures.
- Contribute to a positive and supportive team environment.
Qualifications:
- Excellent communication skills, both written and verbal, with a strong command of spoken English.
- Proficient in basic computer skills, including Microsoft Office Suite and internet navigation.
- Strong problemsolving skills and the ability to find solutions independently.
- Ability to prioritize tasks and manage multiple deadlines effectively.
- Positive and enthusiastic attitude with a passion for exceeding customer expectations.
- A team player who thrives in a collaborative environment.
Benefits:
- Competitive salary and benefits package.
- Opportunity to work for a growing and innovative company.
- Positive and supportive work environment.
- The chance to make a difference in the lives of our customers.
If you're a highly motivated individual with a passion for excellent customer service, we encourage you to apply
Job Types:
Full-time, Permanent, Fresher
Pay:
From ₹16,000.00 per month
Benefits:
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
Experience:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
Language:
- English (preferred)
Work Location:
In person
Application Deadline: 18/04/2024
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