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Assistant Front Office Manager

3 months ago


Jaipur, Rajasthan, India Moustache Escapes Full time

Job title: Trainee Operations Manager | Property Manager

Location: Jaipur & Ranthambore

Industry: Travel, Tourism and Hotel Industry

Experience Required: Minimum 6 Years in Hotel Management

Responsibilities:-

  • Oversee the operations of the property, as per the Organizational chart.
  • Hold regular briefings and meetings with all heads of departments and team members.
  • Ensure full compliance to Hotel operating controls, SOPs, policies, procedures and service standards.
  • Lead all key property issues including improvements and upgradation projects, customer service and refurbishment.
  • Handling complaints, and overseeing the service recovery procedures.
  • Responsible for the preparation, presentation and subsequent achievement of the Propertys annual Operating Budget
  • Manage on-going profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded.
  • Ensure all decisions are made in the best interest of the hotels and management.
  • Developing improvement actions, carry out costs savings.
  • A strong understanding of P&L statements and the ability to react with impactful strategies
  • Maximizing room yields revenue through innovative sales practices.
  • Work along with the revenue management team in devising methodologies for maximizing revenue
  • Act as a final decision maker in hiring key staff at the property.
  • Overseeing and managing all departments and working closely with department heads on a daily basis.
  • Manage and develop the Hotel Executive team to ensure career progression and development.
  • Be accountable for responsibilities of department heads and take ownership of all guest complaints.
  • Provide effective leadership to property team members.

Qualifications:-

  • Experience of at least 5 -7 year in service industry preferred
  • Excellent communication skills
  • Self Starter and willing to take risks
  • Available to work anytime including weekends
  • Excellent management and team skills
  • Education in Hospitality, Hotel Management Mandatory

Contact Details:-