Release Management

1 week ago

Hyderabad, Telangana, India Virtusa Full time
Release Management - CREQ188662 Description This job plays a crucial role in the following key activities
Ideally the candidate can be a developer analyst worked across multiple test regions having experience work on build and deploy code Understanding of stage gates checks is crucial
Coordinate and help with Release and Change Management
Participated in continuous improvement by generating suggestions engaging in problem solving activities to support teamwork
Used critical thinking to break down problems evaluate solutions and make decisions
Worked with customers to understand needs and provide excellent service
Manage Test Environment Usage requests special use requests to be in an environment outside of standard uses times coordinate any meetings to discuss conflicts and ensure proper communication utilize knowledge of our test regions to provide solutions when the requested solution will not work to allow teams to meet testing deadlines
Process special requests for data refreshes outside standard windows to accommodate special testing needs be available for emergency refresh requests if needed during standard EST hours
IBC Test ticket escalations response within 15 min of receiving request support during EST hours sending daily status of all open test tickets status is expected at the end of each day MN ticket escalations but no daily status of tickets is sent
Creation and maintenance of 2 key calendars showing time frames for test regions database related windows and Test Cycle Management timelines for each release
Maintain and create all documentation as well as training modules in MyLearning as it relates to test region usage
Manage all yearly data refresh activities to include plan setup resource coordination client communications internal communications conflict resolutions determining what databases are in or out of scope and testing coordination refreshes are multi day events spanning key EST hours
Post release structure updates and data syncs coordination
SharePoint maintenance of team site, keeping data up to date on activities happening related to test regions
Keeping Teams Channel updated with any known environment major issues or outages
Provide key knowledge around test environment utilization as needed Not just understanding what people can't do but being able to provide a solution to allow teams to continue testing example NPR releases
Environment Analytics around test region tickets submitted to determine trends and to create mitigation strategies around how we can reduce ticket numbers
Core understanding of how test regions are architected and how they interact Understand how our regions are different
Involved in Build and Deployment plan creation of Environments for products like Dev QA and Prod.
Involved in daily infrastructure and application deployments on to different Environments.
Primary Location Hyderabad, Andhra Pradesh, India Job Type Experienced Primary Skills Change Management Years of Experience 7 Travel No

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