SM - Perintalmanna

2 weeks ago

Palakkad, Kerala, India Reliance Retail Full time
Job Responsibilities

  • Achievement of Targeted AOP, Gross Margin and SPSF
  • Responsible for the P&L of the store
  • Price and promotions running in the stores are clearly displayed / communicated to all customers
  • Ensure that all consumables are within budget and work towards reducing costs
  • Ensure that decisions taken are quickly implemented on the ground without losing time
  • 100% adherence to promo implementation in the store
  • Reduce dump, shrink and other losses for the store
  • Other Source of Income – SOH
  • Increase margins and minimize expenses
  • Control inventory level and shrinkage
  • Mystery Shopping Findings and Improvement
  • Focus on R1 enrollment and business volume
  • Adhere to Mockshop guidelines
  • 100% SOP Implementation and Adherence by team
  • Ensure Negative Inventory Control
  • Explaining routine tasks to all team members
  • Statutory Compliance
  • Control Attrition
  • Product knowledge, brand differentiation
  • Recognize and develop talent
  • Coach and mentor people as an ongoing process in the team and develop people towards growing to the next level
  • Net profit for the store.
  • Increase in talent retention.
  • Increase in returns per square foot.
  • Increase in conversion rate
  • Reduction in number of stock-outs
  • Target vs. actual customer satisfaction index
  • Reduction in customer complaint cycle time
  • Mentor sales assistance through functional, behavioural training and career planning
  • Update category and store associates on latest development in new product/brands and presentation/selling technique
  • Productivity enhancement indicated by increased Sales per Employee
  • Accurate and timely preparation / submission / review of reports - sales, order intake, new orders, profitability to provide inputs for strategic planning Education Requirements Graduate/Post GraduateSkills & Competencies
  • Communication Skills
  • Commitment to Excellence
  • Analytical Skills
  • Business Acumen
  • Team Work
  • Interpersonal Skills
  • Ownership
  • Attention to Detail
  • Operational SOPs
  • Customer Service
  • Leadership Skills

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