SM - Perintalmanna

Job Responsibilities

• Achievement of Targeted AOP, Gross Margin and SPSF• Responsible for the P&L of the store • Price and promotions running in the stores are clearly displayed / communicated to all customers • Ensure that all consumables are within budget and work towards reducing costs • Ensure that decisions taken are quickly implemented on the ground without losing time • 100% adherence to promo implementation in the store • Reduce dump, shrink and other losses for the store• Other Source of Income – SOH• Increase margins and minimize expenses• Control inventory level and shrinkage• Mystery Shopping Findings and Improvement• Focus on R1 enrollment and business volume• Adhere to Mockshop guidelines• 100% SOP Implementation and Adherence by team• Ensure Negative Inventory Control• Explaining routine tasks to all team members • Statutory Compliance• Control Attrition• Product knowledge, brand differentiation• Recognize and develop talent• Coach and mentor people as an ongoing process in the team and develop people towards growing to the next level• Net profit for the store.• Increase in talent retention.• Increase in returns per square foot.• Increase in conversion rate • Reduction in number of stock-outs• Target vs. actual customer satisfaction index• Reduction in customer complaint cycle time• Mentor sales assistance through functional, behavioural training and career planning• Update category and store associates on latest development in new product/brands and presentation/selling technique• Productivity enhancement indicated by increased Sales per Employee• Accurate and timely preparation / submission / review of reports - sales, order intake, new orders, profitability to provide inputs for strategic planning Education Requirements Graduate/Post GraduateSkills & Competencies • Communication Skills• Commitment to Excellence• Analytical Skills• Business Acumen• Team Work• Interpersonal Skills• Ownership• Attention to Detail• Operational SOPs• Customer Service• Leadership Skills

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