Guest Service Associate
1 week ago
- To work as a Team Member ensuring cleanliness in Guestrooms and assigned public areas.
- Handle external and internal customer requests professionally.
- Service guest rooms, carry out turn down service, and ensure zero defect rooms as per LRA standards.
- EXECUTIVE RESPONSIBILITIES & EMPOWERMENT
- Maintain designated areas as per LRA standards.
- Empowered to provide personalized service and create memorable guest experiences.
- KEY OPERATIONAL RESPONSIBILITIES
- Financial-
- Optimize chemical and equipment usage to save costs.
- Maintain pantry stock and assist with store requisitions.
- Operational-
- Clean rooms to company and LRA standards, equip rooms with amenities.
- Be helpful and courteous to guests, handle messages and requests.
- Report any missing or damaged property, lost and found items.
- Maintain hygiene standards, personal hygiene, and cleaning schedules.
- Know proper trolley utilization, guest complaint handling, and safety measures.
- Assist with inventory, report maintenance issues, and carry out shift duties.
- Business plan / Analysis
- Analyze guest complaints and feedback, monitor occupancy status and departmental financials.
- General Duty
- Maintain good relations with colleagues, respect supervisors and management.
- Respond quickly to emergencies, have knowledge of in-house facilities, and adhere to hygiene and safety standards.
- Follow environmental protocols and grooming standards.
- Basic cleaning techniques including vacuuming, soil recognition, carpet care, and floor maintenance.
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Guest Service Associate
1 week ago
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Guest Service Associate
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Guest Service Associate
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Guest Service Associate
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Guest Service Associate
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Guest Service Associate
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Guest Relation Associate
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Guest Service Associate
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Guest Experience Associate
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Guest Service Associate(Plumber) New
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Guest Experience Associate
1 week ago
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Guest Experience Expert
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Guest relationship executive
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Guest Relations Executive
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Guest Relations Specialist
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Guest Relations Specialist
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Guest Relation Executive
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Guest Relations Manager
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Guest Relation Executive
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Security Associate
1 week ago
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