InCred - Product Analyst - Strategy & Roadmap - Wealth Management

1 week ago


Mumbai, Maharashtra, India InCred Financial Services Full time

About InCred Wealth :

InCred Wealth is a new age and fast-growing wealth & investment management firm, with a vision to be a leading wealth platform for HNIs & UHNIs, with innovation and technology as its core DNA. The company is part of the InCred Group, which has growing businesses across Retail lending, Wealth Management, Asset Management, Investment Banking and Institutional Equities Research & Broking and Wholesale Debt Market.

Location : Mumbai

Job Title : Product Analyst - Wealth Management

As a member of the Product team, you will have the following responsibilities :

Business Analysis :

Collaborate with cross functional stakeholders to gather and analyze business requirements, identify opportunities for process improvement, and translate business needs into technical Support :

Provide frontline technical support to internal users and customers, diagnose and resolve issues, and escalate complex problems to appropriate IT teams for resolution.

Manage IT help desk tickets, prioritize support requests, and ensure timely resolution of technical issues to minimize downtime and maintain operational Design and Implementation :

Design, test and implement technical solutions to address business challenges, streamline workflows, and optimize operational processes using a combination of off the shelf software, custom applications, and integrations.

Define success criteria for testing and product acceptance, follow through with regular monitoring of metrics and presentation to stakeholders

Ensure implementation plans match & Training :

Create and maintain technical documentation, user guides, and training materials to facilitate knowledge transfer, improve user proficiency, and promote self service :

An ideal candidate would have :

B.E/B.Tech and/or MBA

2 years of experience as Business Analyst/ Product Analyst/ Associate Product Manager (Experience in Wealth management domain would be an added advantage)

Experience in collaborating with users and partners is preferred

Strong communication & management skills

Strong documentation skills

Working knowledge of Excel/Google sheets

A great attitude and calm demeanor

Basic knowledge of APIs and SQL queries.

Multitasking in a fast paced environment with customer obsessed and solution oriented approach

)

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