Guest Relationship Executive

1 week ago


Tiruchi, Tamil Nadu, India Kaarlo Training & HR Solutions Pvt. Ltd. Full time

As a Guest Relationship Executive in our restaurant, you will be responsible for ensuring a positive and memorable experience for our guests.

You will be the face of the restaurant, providing excellent customer service, addressing guest concerns, and building lasting relationships to enhance the overall dining experience.


Benefits:

Salary - 15K TO 18K

PF And ESI

Salary+Incentives

Free Food and Accommodation


Experience: 1 to 3 years as Guest Relationship Executive in Sweet Stall Welcome guests upon arrival with a warm and friendly demeanor.

Manage the reservation system efficiently, ensuring accurate seating arrangements. Escort guests to their tables and provide assistance as needed.

Customer Engagement:
Interact with guests to understand their preferences and needs. Proactively address guest inquiries and concerns, ensuring a high level of satisfaction. Collect feedback and suggestions from guests to improve service quality.

Special Occasions and Celebrations:
Identify special occasions or celebrations and make appropriate arrangements to enhance the guest experience. Coordinate with the kitchen and other staff to ensure seamless execution of special requests.

Maintaining Guest Records:
Keep a record of guest preferences, special requests, and contact information for future reference. Utilize guest information to personalize their experience during subsequent visits.

Upselling and Promotion:
Recommend special dishes, promotions, and upsell additional services to enhance the overall guest experience. Stay informed about menu items, promotions, and special events to provide accurate information to guests.

Conflict Resolution:
Address and resolve guest complaints and concerns promptly and effectively. Escalate issues to the management when necessary.

Collaboration with Other Departments:
Coordinate with the kitchen, serving staff, and management to ensure smooth operations. Communicate guest preferences and special requests to the relevant departments.

Maintaining a Positive Atmosphere:
Ensure a positive and welcoming atmosphere in the restaurant. Uphold cleanliness and hygiene standards in the guest areas.

  • Tiruchi, Tamil Nadu, India HappyJobs Full time

    We are recruitingGuest Relations Executive for a pan India 4 star category hotel.Job Location - Trichy.**Responsibilities: - * Organize, confirm and process guest checkins/ checkouts and adapt for any changes. Secure payment, verifying and adjusting billing as needed. Provide guests with room and hotel information, directions, amenities and local interests....

  • Operations Manager

    2 months ago


    Tiruchi, Tamil Nadu, India Marriott Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation Courtyard Tiruchirappalli, Collectors Office Road, Tiruchirappalli, Tamil Nadu, IndiaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYResponsible for assisting in successfully executing all operations in the hotel Operations departments (may include Front...

  • Operations Manager

    4 weeks ago


    Tiruchi, Tamil Nadu, India Marriott Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation Courtyard Tiruchirappalli, Collectors Office Road, Tiruchirappalli, Tamil Nadu, IndiaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYResponsible for assisting in successfully executing all operations in the hotel Operations departments (may include Front...


  • Tiruchi, Tamil Nadu, India Kaarlo Training & HR Solutions Pvt. Ltd. Full time

    Job DescriptionWe are looking for a highly organized and customer-focused Banquet Manager to oversee all aspects of banquet operations at our prestigious venue.The ideal candidate will have a keen eye for detail, excellent management skills, and a passion for creating memorable experiences for our guests.This role involves coordinating with clients, managing...


  • Tiruchi, Tamil Nadu, India Kaarlo Training & HR Solutions Pvt. Ltd. Full time

    We are currently seeking a highly organized and customer-focused Banquet Manager to oversee all aspects of banquet operations at our prestigious venue.The ideal candidate for this role will have a sharp eye for detail, exceptional management skills, and a genuine passion for crafting memorable experiences for our guests.As a Banquet Manager, your...


  • Tiruchi, Tamil Nadu, India Marriott Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation Courtyard Tiruchirappalli, Collectors Office Road, Tiruchirappalli, Tamil Nadu, IndiaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYEntry level management position that is responsible for leading and assisting with the successful completion of daily shift...


  • Tiruchi, Tamil Nadu, India Marriott Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation Courtyard Tiruchirappalli, Collectors Office Road, Tiruchirappalli, Tamil Nadu, IndiaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYEntry level management position that is responsible for leading and assisting with the successful completion of daily shift...

  • Banquet Manager

    1 week ago


    Tiruchi, Tamil Nadu, India Kaarlo Training & HR Solutions Pvt. Ltd. Full time

    Job Description We are looking for a highly organized and customer-focused Banquet Manager to oversee all aspects of banquet operations at our prestigious venue.The ideal candidate will have a keen eye for detail, excellent management skills, and a passion for creating memorable experiences for our guests. This role involves coordinating with clients,...

  • Dealer Executive

    1 week ago


    Tiruchi, Tamil Nadu, India Sisco Jobs Full time

    Job Title: Dealer Executive Experience: 2-3 Years Salary: Location: Trichy Job Description: As a Dealer Executive, you will be responsible for facilitating customer engagement, providing comprehensive product information, executing trades, and fostering client relationships in the capital markets domain. Your primary duties will include: ...

  • Bar Associate

    1 week ago


    Tiruchi, Tamil Nadu, India Marriott International, Inc Full time

    Job Number Job Category Food and Beverage & CulinaryLocation Courtyard Tiruchirappalli, Collectors Office Road, Tiruchirappalli, Tamil Nadu, India VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas,...


  • Tiruchi, Tamil Nadu, India Kauvery Hospital Full time

    Experience : Minimum 3 YearsJob Description:Travel Desk Coordinator – Hospital SectorJob Overview:We are currently seeking a dedicated Travel Desk Coordinator for our hospital. The ideal candidate will manage all travel-related services for hospital staff, visiting consultants, and guests. This involves arranging accommodations, transportation, and...

  • Fire Officer

    2 months ago


    Tiruchi, Tamil Nadu, India Marriott Full time

    Job Number Job Category Engineering & FacilitiesLocation Courtyard Tiruchirappalli, Collectors Office Road, Tiruchirappalli, Tamil Nadu, IndiaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYRespond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues with little to...

  • Fire Officer

    4 weeks ago


    Tiruchi, Tamil Nadu, India Marriott Full time

    Job Number Job Category Engineering & FacilitiesLocation Courtyard Tiruchirappalli, Collectors Office Road, Tiruchirappalli, Tamil Nadu, IndiaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYRespond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues with little to...


  • Tiruchi, Tamil Nadu, India Shiva Automobiles Pvt Ltd Full time

    Good telephone etiquette and persuasive in nature. Should be alert and receptive. Must be very organized professional. Good computer skill on MS Excel, Word and Power Point. Graduate in any discipline. Any training in customer care industry with telephone handling skills.- EXPERIENCE: Minimum 12 year(s) of experience in service industry. Tele- marketing...


  • Tiruchi, Tamil Nadu, India Kaarlo Training & HR Solutions Pvt. Ltd. Full time

    We are searching for a super organized and customer-centric Banquet Manager to supervise all banquet operations at our renowned venue.The perfect candidate must have a sharp attention to detail, exceptional management abilities, and a strong dedication to crafting unforgettable experiences for our guests.This position involves liaising with clients,...


  • Tiruchi, Tamil Nadu, India Marriott International Full time

    Job Number Job Category Engineering & FacilitiesLocation Courtyard Tiruchirappalli, Collectors Office Road, Tiruchirappalli, Tamil Nadu, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAssists department head in managing budget, capital expenditures, preventative maintenance and energy conservation....


  • Tiruchi, Tamil Nadu, India Marriott International Full time

    Job Number Job Category Engineering & FacilitiesLocation Courtyard Tiruchirappalli, Collectors Office Road, Tiruchirappalli, Tamil Nadu, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAssists department head in managing budget, capital expenditures, preventative maintenance and energy conservation....

  • Sales Executive

    4 weeks ago


    Tiruchi, Tamil Nadu, India Club Oxygen Full time

    Job Requirements Job Title: Sales Executive (SE)Company Name: Club OxygenLocation: TrichySalary: Not Disclosed (Salary details will be discussed during the interview)Qualification:Minimum qualification: Bachelor's degree0-5 years of relevant sales experienceJob Description:Are you a motivated and results-oriented individual with a passion for sales? Club...

  • Sales Executive

    1 week ago


    Tiruchi, Tamil Nadu, India Club Oxygen Full time

    Job Requirements Job Title: Sales Executive (SE)Company Name: Club OxygenLocation: TrichySalary: Not Disclosed (Salary details will be discussed during the interview)Qualification:Minimum qualification: Bachelor's degree0-5 years of relevant sales experienceJob Description:Are you a motivated and results-oriented individual with a passion for sales? Club...

  • Sales Executive

    4 weeks ago


    Tiruchi, Tamil Nadu, India Club Oxygen Full time

    Job Requirements Job Title: Sales Executive (SE)Company Name: Club OxygenLocation: TrichySalary: Not Disclosed (Salary details will be discussed during the interview)Qualification:Minimum qualification: Bachelor's degree0-5 years of relevant sales experienceJob Description:Are you a motivated and results-oriented individual with a passion for sales? Club...