Product Ops Intern

1 week ago

Mumbai, Maharashtra, India Pepper Content Full time

In this role, you will play a crucial part in enhancing customer satisfaction by staying updated with product enhancements and effectively addressing customer concerns.

Additionally, you will contribute to product evangelism and go-to-market (GTM) operations by scheduling demos and identifying opportunities for improvement based on client usage.


Your day-to-day responsibilities include the following:
Understanding and keeping yourself updated with Product Enhancements and new features at Pepper Content Understanding and answering customer concerns over support channels Scheduling demos of new features with notable leads Looking at client usage videos to identify breakpoints and bringing that feedback to PMs
We are looking for people with the following:•Excellent communication and interpersonal skills, with a customer-centric approach

  • 2. Knack for content writing and copywriting
  • 3. Ability to take ownership of work
  • 4. Have a basic knowledge of the B2B SaaS industry
  • 5. Be open to learning

Location:
Mumbai, in office.

Type:
Full-time internship.

Minimum Tenure: 3 months

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