Staff Information Developer

2 weeks ago

Pune, Maharashtra, India BMC Software, Inc. Full time
Description and Requirements

CareerArc Code
CA-SG
"At BMC trust is not just a word - it's a way of life"
We are an award-winning, equal opportunity, culturally diverse, fun place to be. Giving back to the community drives us to be better every single day. Our work environment allows you to balance your priorities, because we know you will bring your best every day. We will champion your wins and shout them from the rooftops.

Your peers will inspire, drive, support you, and make you laugh out loud We help our customers free up time and space to become an Autonomous Digital Enterprise that conquers the opportunities ahead - and are relentless in the pursuit of innovation The Staff Information Developer is a writing member of the IDD team with a strong background in developing technical documentation for enterprise software products and solutions.

In this position, the Staff Information Developer is an active participant within IDD and with other cross-functional colleagues, such as those in engineering, QA, product management, customer support, product operations, and education.

The Staff Information Developer might be asked to assist less senior team members with technological and procedural tasks.

Primary Roles and Responsibilities:
Research and development of documentation

  • Contribute to the development of high-quality technical documentation by working with information developers and cross-functional colleagues to design, scope, develop, edit, and publish technical content as directed by documentation project leaders.
  • Under direction from IDD management and lead information developers, take ownership of the documentation for a product or product area. Write and edit product notices, such as release announcements. Work with Engineering and QA to refine application programming interface (API) documentation. Peer edit documentation.
  • Create and work to documentation plans. Work to project plans.
  • Work with reviewers and editors to ensure that content is technically accurate, appropriate for the intended audience, and consistent with BMC product documentation standards.
  • Deliver documentation on time and with the highest quality possible.
  • Create documentation in appropriate delivery formats, such as wiki topics and PDF.
  • Review and contribute to feature and use case design documents.
  • Become a subject matter expert for the product being documented.
  • Participate in meetings to learn about products and features. Conduct interviews with subject matter experts. Gain an understanding of assigned products and cross-product integrations through guided training and individual study. Install and work with prototype applications.
  • Gain awareness of customer issues and documentation usage from a customer perspective through field reports and IDD customer feedback calls.
  • Help other information developers as required to meet deadlines.
  • Make recommendations to improve technical information based on the needs of the target audience. Make recommendations to improve the content model, style, and structural elements of BMC documentation. Initiate and recommend creative ways to improve technical information deliverables and processes. Use creative approaches to solving problems.
  • Report accurate and timely status for all assignments. Escalate issues to management.
Experience/ Qualifications:

  • Minimum 3 years' experience developing technical documentation for enterprise software users, system administrators, and other technical audiences.
  • Proficient with accepted industry-specific authoring tools, such as Confluence wiki, FrameMaker, Javadoc Help, RoboHelp, HTML, XML, Adobe Acrobat, SnagIT, Paint Shop Pro, and so on.
  • Excellent technical writing skills.
  • Recent experience developing technical documentation for software products.
  • Recent experience authoring content in a wiki environment.
  • A strong understanding of the documentation development process, the software development process, and product lifecycles.
  • Ability to maintain professionalism when representing IDD. Help IDD cultivate good working relationships with groups internal and external to IDD and BMC.

Characteristics:

professional, high energy, strong technical aptitude, flexible, independent, detail-oriented, self-starter requiring minimal oversight, good follow-through, diplomatic, willingness to accept responsibility and accountability, willingness to accept assignments as dictated by the needs of the business, and a strong commitment to teamwork.

  • Information Developer

    1 week ago

    Pune, Maharashtra, India Siemens Industry Software (India) Private Limited Full time

    Do you have a talent for learning complex software and conveyingthat information to customers in a simple and effective manner? If yes,consider a career as an Information Developer (technical writer) for the NXsuite of products. NX is a flexible and powerful solution that delivers the nextgeneration of design, simulation, and manufacturing solutions that...

  • Information Developer

    1 week ago

    Pune, Maharashtra, India Rocket Software Full time

    Job Description Summary:Rocket Software is a leading global developer of software products that help corporations, government agencies, and other organizations reach their technology and business goals. Thirteen-hundred Rocketeers on five continents build and deliver mission-critical solutions for more than ten-thousand customers and partners. Rocket...

  • Information Developer

    3 days ago

    Pune, Maharashtra, India IBM Full time

    IntroductionThis role requires 7-10 years of industry experience in technical writing and content development preferably in systems software technology area. Candidate should have degree in Computer Science and preferably additional diploma/degree in communications.Your Role and ResponsibilitiesDevelop online, customer-facing technical documentation and...

  • Marketing Staff

    1 week ago

    Pune, Maharashtra, India Whizfortune Full time

    We are searching for a Marketing Staff with a knack for communicating and a flair for strategizing and implementing marketing campaigns. Marketing officers are required to contribute to existing marketing, branding and advertising plans, while assisting with the development of fresh initiatives in line with the company's goals. Responsibilities: Managing and...

  • Associate Information Developer

    2 weeks ago

    Pune, Maharashtra, India BMC Software, Inc. Full time

    Description and Requirements CareerArc Code: CA-SG "At BMC trust is not just a word - it's a way of life" We are a renowned, diverse, dynamic organization that values giving back to the community. Our work environment promotes work-life balance to ensure you can perform at your best every day. We celebrate your successes and promote them...

  • Chief Information Officer

    2 weeks ago

    Pune, Maharashtra, India Nyati Group Full time

    About Company:Nyati Group combines the dual ethos of integrity and aesthetics in building futuristic landmarks. With customer at the core of all its endeavors, every vertical under the Nyati brand is conceptualized keeping in mind the aspirations of the buyer. This helps us to build enriching living spaces that exude a sense of pride amongst the...

  • Chief Information Officer

    1 week ago

    Pune, Maharashtra, India Nyati Group Full time

    About Company:Nyati Group combines the dual ethos of integrity and aesthetics in building futuristic landmarks. With customer at the core of all its endeavors, every vertical under the Nyati brand is conceptualized keeping in mind the aspirations of the buyer. This helps us to build enriching living spaces that exude a sense of pride amongst the...

  • Building Information Modeler

    2 weeks ago

    Pune, Maharashtra, India CDM Smith Full time

    Job Summary The Mechanical / Process BIM Modeler is expected to perform variety of design/3D modelling/drafting activities including, but not limited to preparing and updating 2D plans and sections, 3D equipment modelling, pipeline modelling and layout, orthographic generation, isometric extraction including support detailing, converting point cloud scans to...

  • Information Security Coordinator

    2 weeks ago

    Pune, Maharashtra, India Verve Group Full time

    Who We AreWho You AreWe're searching for a driven and reliable information security professional to be the backbone of our Information Security Management System (ISMS). In this crucial role, you'll be the bridge between our business and engineering teams, ensuring the CISO's security vision is translated into practical action. You'll translate security...

  • Staff Engineer

    1 week ago

    Pune, Maharashtra, India RS Consulting Full time

    We are hiringStaff Engineerfor our client who is building the infrastructure for fintech in the Middle East.About the roleOur core product aligns with and empowers developers to build the financial applications they are passionate about. As a Staff Software Engineer, you will take a leading role developing and building the infrastructure that will underpin...

  • Staff Engineer

    1 week ago

    Pune, Maharashtra, India RS Consulting Full time

    We are hiring Staff Engineer for our client who is building the infrastructure for fintech in the Middle East.About the roleOur core product aligns with and empowers developers to build the financial applications they are passionate about. As a Staff Software Engineer, you will take a leading role developing and building the infrastructure that will underpin...

  • Staff Engineer

    2 weeks ago

    Pune, Maharashtra, India RS Consultants Full time

    We are hiring Staff Engineer for our client who is building the infrastructure for fintech in the Middle East.About the role:Our core product aligns with and empowers developers to build the financial applications they are passionate about. As a Staff Software Engineer, you will take a leading role developing and building the infrastructure that will...

  • Staff Specialist Product Developer

    2 weeks ago

    Pune, Maharashtra, India BMC Software, Inc. Full time

    and Requirements#LI-RS3"At BMC trust is not just a word - it's a way of life"We are an award-winning, equal opportunity, culturally diverse, fun place to be. Giving back to the community drives us to be better every single day. Our work environment allows you to balance your priorities, because we know you will bring your best every day. We will champion...

  • Staff Specialist Product Developer

    1 week ago

    Pune, Maharashtra, India BMC Software, Inc. Full time

    Description and Requirements#LI-RS3"At BMC trust is not just a word - it's a way of life"We are an award-winning, equal opportunity, culturally diverse, fun place to be. Giving back to the community drives us to be better every single day. Our work environment allows you to balance your priorities, because we know you will bring your best every day. We will...

  • Information Developr

    1 week ago

    Pune, Maharashtra, India Rocket Software Full time

    It's fun to work in a company where people truly BELIEVE in what they're doingJob Description Summary:Rocket Software is a leading global developer of software products that help corporations, government agencies, and other organizations reach their technology and business goals. Thirteen-hundred Rocketeers on five continents build and deliver...

  • Senior Information Developer- Technical Writer

    2 weeks ago

    Pune, Maharashtra, India BMC Software, Inc. Full time

    Description and Requirements CareerArc Code CA-SG "At BMC trust is not just a word - it's a way of life" We are an award-winning, equal opportunity, culturally diverse, fun place to be. Giving back to the community drives us to be better every single day. Our work environment allows you to balance your priorities, because we know you will bring your...

  • Information Security Sr Mgmt Assoc

    2 weeks ago

    Pune, Maharashtra, India Avaya Full time

    About AvayaBusinesses are shaped by the interactions they offer, and each day, Avaya powers millions of these experiences. Companies rely on Avaya for cutting-edge solutions to tackle their key goals and obstacles, empowering them to connect with customers and staff in ways that yield maximum business advantages.Avaya's contact center and communication...

  • Staff Software Development Engineer

    1 week ago

    Pune, Maharashtra, India Lattice Semiconductor Full time

    OverviewThere is energy you can feel crackling at any of our international locations. It's an energy generated by enthusiasm for our work, for our teams, for our results, and for our customers. Lattice is a worldwide community of engineers, designers, and manufacturing operations specialists in partnership with world-class sales, marketing, and support...

  • Staff Nurse

    2 weeks ago

    Pune, Maharashtra, India Morya Hospital pune Full time

    Roles: Staff Nurse/ ICU Nurse / OT Nurse / Scrub NurseResponsibilities: Provide highquality patient care. Assist with the continuous development of staff. Identify hazards in the workplace and provide solutions. Treat emergency injuries. Develop programs to maintain health and safety. Identify workrelated risks. Document all injuries and illnesses.Location:...

  • Staff Software Engineer-Cloud

    2 weeks ago

    Pune, Maharashtra, India Stefanini Full time

    Job DescriptionDetails:POSITION:STAFF SOFTWARE ENGINEERLocation:Pune, IndiaExperience:7+ Years of ExperienceJob SummaryAs a Staff Software Engineer specializing in cloud technologies, you'll design, develop, and maintain our cloud-based platform. Leverage your expertise in cloud computing, distributed systems, and software engineering best practices to...