Specialist I, Technical

1 week ago

Chennai, Tamil Nadu, India H.B. Fuller Full time

As the largest pureplay adhesives company in the world, H.B. Fuller's (NYSE: FUL) innovative, functional coatings, adhesives and sealants enhance the quality, safety and performance of products people use every day. Founded in 1887, with 2023 revenue of $3.5 billion, our mission to Connect What Matters is brought to life by more than 7,000 global team members who collaborate with customers across more than 30 market segments in over 140 countries to develop highly specified solutions that enable customers to bring world-changing innovations to their end markets.

Job Location: Delhi

PRIMARY DUTIES

This individual will be involved in a variety of duties and responsibilities including:

Working safely following the company guidelines and using all protective equipment Will be responsible for Rigid Packaging and Flexible markets for North India technical sales. This would include End of Line Packaging, Tapes and Label, to mention a few. Travel to customers to support technical and sales reviews, training seminars, demonstrations, and product/process troubleshooting. Technical liaison between customers and the H.B. Fuller team; including sales, R&D, inside TS, manufacturing, supply chain, and marketing. Make product suggestions and process improvement recommendations to customers. Support R&D and TS laboratory project prioritization by submitting project requests, clear communication and timeline coordination. Analyze and interpret laboratory and customer data for technical accuracy and completeness. Prepare results in professional reports, presentations, and data packages for internal and external communication. Prepare reports for all demonstrations, presentations, and customer facing visits. Applies and interprets standard scientific theories, concepts and techniques. Documents project updates and executes projects using project management methodologies. Participates in delivery of internal and/or external training.

EMPLOYEES SUPERVISED

BUDGETARY/FINANCIAL ACCOUNTABILITY

Number of successful demonstrations

New business gained at Top 10 Accounts/Opportunities

Level of customer attrition

New products introduced – old products removed

OEMs recommending HB Fuller products

The Technical Specialist I has contributory impact on the sales results in the region

Minimum Requirements

3+years' experience working in an application/technical/engineering role Capable of becoming an expert on customer applications and machinery Demonstrated experience and success in technical sales or technical background. Good team player BSC/engineering/MSC or equivalent educational qualifications or relevant work experience Functional in ESPCE Experienced with PC skills in Windows environment required Good verbal and written communication skills. Ability to communicate and understand English verbally and in written form Must have valid driving license and be willing to travel, including internationally. Is flexible, open-minded, organized and tenacious

PREFERRED QUALIFICATIONS

Fluency in English and at least one local Indian language. Customer related technical work or equivalent experience. Understanding of "value selling" techniques and how to quantify value Leadership potential and desire for more responsibility Experience in working in different cultures/countries

PHYSICAL ENVIRONMENT

Complete if appropriate based on position

Travel required. Pan India 60-85% International: < 5% Lifting and carrying up to 30kg may be required

To all recruitment agencies: H.B. Fuller does not accept agency resumes unless directly engaged by Human Resources. Please do not forward any resumes to Human Resources or any employees. H.B. Fuller is not responsible for any fees related to unsolicited resumes.

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