(Apply Now) Investigation Specialist I

1 week ago

Bangalore Virtual, India Amazon Full time
Looking for something a little different? Are you suspicious by nature? Do you have a nose for finding the truth? Do you want to work on something that matters?

Amazon is looking for a high-judgment individual to join us as an Investigator, to evaluate transactions and safeguard Amazon's global customer base, profitability, and brand while maintaining a high bar of customer experience.

We are specifically seeking applicants with fluent German & English language skills to support our global operations teams, however you will be supporting the UK business as well.

Would suit a recent graduate.

Key job responsibilities

  • Take appropriate action to identify and help minimize the risk posed by fraud patterns and trends.
  • Communicate via email and telephone with buyers, merchants, and other external and internal customers.
  • Maintain Amazon's site quality by enforcing Amazon's Policy Guidelines.
  • Take appropriate action based on established procedures and document those actions. When procedures are not available, follow established escalation paths to ensure resolution.
  • Participate in other special projects/assignments and Partner with appropriate business teams as necessary.
  • Achieve weekly productivity and quality standards for investigations.
  • Experienced in the internet space and capable of succeeding in a fast-paced team environment.
  • Be prepared to be flexible with working hours and work Saturdays and/or Sundays.
Basic qualifications

  • Excellent written and spoken German & English skills and an ability to compose grammatically correct, concise and accurate written responses
  • Excellent interpersonal skills, with the ability to communicate complex issues correctly and clearly to both internal and external customers
  • Demonstrated ability to work independently and make complex investigation decisions with little to no guidance
  • Excellent problem solving skills
  • Exceptionally strong customer handling and conflict resolution skills with a keen focus on quality and customer experience.
  • Demonstrated ability to analyze problems logically
  • Self-disciplined, diligent, proactive and detail oriented
  • Strong organizational skills
  • Effective prioritization of work time to ensure productivity, fulfill department standards for time spent and individually prioritize multiple tasks of competing urgency
  • Demonstrated ability to exceed expectations with regard to performance and individual contribution
  • Demonstrated analytical and problem solving skills, including the ability to recognize non-obvious patterns
  • Ability to maintain high levels of confidentiality and data security standards
  • Experience with Microsoft Office, including Outlook, Word, and Excel
  • Passionate commitment to Amazon's emergence as the world's most customer-centric company
We are open to hiring candidates to work out of one of the following locations:

Virtual Location - KASpeak, write, and read fluently in German & English
Work a flexible schedule/shift/work area, including weekends, nights, and/or holidaysSpeak, write, and read fluently in German & English
Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

  • Investigations Specialist

    4 days ago

    Bengaluru/ Bangalore, India timesjobs Full time

    Position: Investigation SpecialistLocation: Bengaluru, KA, IndiaAmazon.in's Fulfillment by Amazon (FBA) Credit Operations team is seeking a highly motivated Investigation Specialist to help manage daily operational aspects supporting both our Merchant and Customer experience. Our teams' objective is to provide the capability for merchants to obtain the...

  • Investigations Specialist

    2 months ago

    bangalore, India ASSPL - Karnataka Full time

    Amazon.in's Fulfillment by Amazon (FBA) Credit Operations team is seeking a highly motivated Investigation Specialist to help manage daily operational aspects supporting both our Merchant and Customer experience. Our teams' objective is to provide the capability for merchants to obtain the benefit of Fulfillment by Amazon, including all the superior...

  • Social Media Marketing Specialist

    7 days ago

    bangalore, India now Full time

    Job Title:  Social Media Specialist / Social Media ExecutiveLocation:  Bangalore (NO WFH option Available)Job Type:  Full-timeIntroduction:   We are looking for a creative and proactive Social Media Specialist to manage our client’s social media accounts and campaigns. The ideal candidate will act as the liaison between the clients and our agency,...

  • Specialist- Fraud Investigations

    1 month ago

    bangalore, India First Abu Dhabi Bank Full time

    Job Description Job Purpose: The Group Fraud Risk & Investigations function is part of the group’s Risk Management function and provides second line Fraud Risk oversight for the firm’s front office and support / control functions. The role of Specialist Fraud Investigator is to support the VP Fraud Investigations in the delivery of the...

  • Investigation Specialist I

    1 week ago

    bangalore, India ADCI - Karnataka - A66 Full time

    Looking for something a little different? Are you suspicious by nature? Do you have a nose for finding the truth? Do you want to work on something that matters?Amazon is looking for a high-judgment individual to join us as an Investigator, to evaluate transactions and safeguard Amazon's global customer base, profitability, and brand while maintaining a high...

  • Senior Specialist I

    3 weeks ago

    Bangalore, India Philips Full time

    Job TitleSenior Specialist IJob DescriptionJob title:Senior Specialist IYou are responsible forResponsible for Requirements, Design, implementation, test and integration of design Units in accordance with the higher level Requirement and - Design specifications / architectures including alignment with all the relevant internal and external...

  • Senior Specialist I

    1 month ago

    Bangalore, India Philips Full time

    Job TitleSenior Specialist IJob DescriptionJob title:Senior Specialist IYou are responsible forResponsible for Requirements, Design, implementation, test and integration of design Units in accordance with the higher level Requirement and - Design specifications / architectures including alignment with all the relevant internal and external...

  • Investigation Specialist I

    1 day ago

    Bengaluru/ Bangalore, India timesjobs Full time

    Looking for something a little different? Are you suspicious by nature? Do you have a nose for finding the truth? Do you want to work on something that matters? Amazon is looking for a high-judgment individual to join us as an Investigator, to evaluate transactions and safeguard Amazon's global customer base, profitability, and brand while maintaining a high...

  • Investigation Specialist I

    1 day ago

    Bengaluru/ Bangalore, India timesjobs Full time

    Are you looking for something a little different? Are you suspicious by nature? Do you have a nose for finding the truth? Do you want to work on something that matters?Amazon is looking for a high-judgment individual to join us as an Investigator, to evaluate transactions and safeguard Amazon's global customer base, profitability, and brand while maintaining...

  • Export Compliance Specialist I

    2 months ago

    bangalore, India Mouser Electronics Full time

    JOB DESCRIPTIONTitle: Export Compliance Specialist ILocation: India  SCOPE Export Compliance Specialist will focus on denied party and sanctions screening controls and processes. The Specialist will play a key role in understanding the end to end sanctions screening workflows, from the screening systems to operational processes. ACCOUNTABILITIES &...

  • Investigation Specialist

    1 month ago

    bangalore, India PhonePe Full time

    About PhonePe Group:  PhonePe is India’s leading digital payments company with 50 crore (500 Million) registered users and 3.7 crore (37 Million) merchants covering over 99% of the postal codes across India. On the back of its leadership in digital payments, PhonePe has expanded into financial services (Insurance, Mutual Funds, Stock Broking, and...

  • CUSTOMER SERVICE SPECIALIST I Job Details TE Connectivity

    3 weeks ago

    Bengaluru/ Bangalore, India TE Connectivity Ltd Full time

    Apply for CUSTOMER SERVICE SPECIALIST I Job Details TE Connectivity, Career Progress Consultants in Bengaluru/ Bangalore for 0 - 3 Year of Experience on TimesJobs.com.

  • CUSTOMER SERVICE SPECIALIST I Job Details TE Connectivity

    4 weeks ago

    Bengaluru/ Bangalore, India TE Connectivity Ltd Full time

    Apply for CUSTOMER SERVICE SPECIALIST I Job Details TE Connectivity, Career Progress Consultants in Bengaluru/ Bangalore for 0 - 3 Year of Experience on TimesJobs.com.

  • Risk Specialist I, Relay Product Excellence

    2 months ago

    bangalore, India ADCI - Karnataka - A66 Full time

    Amazon - Middle Mile is seeking a Risk Specialist to assist with identity verification and fraud mitigation for daily freight movements flowing into and out of our North American fulfillment centers and our associated fulfillment network. This is an exciting opportunity to join a new team in a huge growth area for Amazon.Amazon is looking for a Risk...

  • Risk Specialist I, Relay Product Excellence

    1 week ago

    bangalore, India ADCI - Karnataka - A66 Full time

    Amazon - Middle Mile is seeking a Risk Specialist to assist with identity verification and fraud mitigation for daily freight movements flowing into and out of our North American fulfillment centers and our associated fulfillment network. This is an exciting opportunity to join a new team in a huge growth area for Amazon.Amazon is looking for a Risk...

  • RCO Manager I Investigations, Manager I

    2 months ago

    bangalore, India ADCI - Karnataka Full time

    1. What is CTPS?Our mission in Customer Trust and Partner Support (CTPS) is to make Amazon the safest and most trusted place on Earth by protecting the innocent and deterring the ill-intentioned. Through technology and our people we manage risk across multiple geographies for multiple markets having its own diverse set if buyers and sellers. We focus on...

  • RCO Manager I Investigations, Manager I

    3 weeks ago

    bangalore, India ADCI - Karnataka Full time

    1. What is CTPS?Our mission in Customer Trust and Partner Support (CTPS) is to make Amazon the safest and most trusted place on Earth by protecting the innocent and deterring the ill-intentioned. Through technology and our people we manage risk across multiple geographies for multiple markets having its own diverse set if buyers and sellers. We focus on...

  • Investigation Specialist, Business Compliance

    2 months ago

    bangalore, India ASSPL - Karnataka Full time

    The Business Compliance team is looking for motivated self-starters who can work in a fast paced, data-driven environment. The successful candidate will be a proactive problem solver, have an extremely high level of customer focus and a passion for decision making that helps enable & drive compliance in Seller teams.As an Investigation Specialist in the...

  • Senior Specialist I

    1 month ago

    bangalore, India Philips Full time

    JOB DESCRIPTION Job Title Senior Specialist I Job Description Job title: Senior Specialist I You are responsible for Responsible for Requirements, Design, implementation, test and integration of design Units in accordance with the higher level Requirement and - Design specifications / architectures including alignment with all the...

  • IT Validation and Compliance Specialist I

    7 days ago

    bangalore, India Novo Nordisk AS Full time

    Department – Cross IT Services Are you experienced in IT validation and compliance within the pharmaceutical industry? Are you looking for a new challenge in a global healthcare company? We are seeking an IT Validation and Compliance Specialist I to join our Cross IT Services team at Novo Nordisk. If you have a strong background in computer...