Service Desk and Itil

Role/Title: Service Desk ExecutiveExperience: 1-2 yearsLocation: Bangalore locationContract to Hire RoleNotice period : Immediate to 30 Days MaxKey Skills: ITIL processes, End User Computing technologies, Networking ConceptsCertification (Desired): ITIL, PMP, MCSE, Microsoft windows, CompTIA A+Job Descrription:Service Desk Executive shall oversee the...

Join Our Team as a Service Desk Manager at XYZ Company!Responsibilities:- Supervise the daily operations of the service desk team, ensuring efficient resolution of user issues.- Manage and prioritize service desk tickets, assign tasks, and track progress to meet SLA targets.- Develop and implement processes to enhance efficiency and customer satisfaction.-...

Position: Service Desk ManagerAs a Service Desk Manager, you will be responsible for overseeing the daily operations of the service desk team to ensure timely and effective resolution of user issues and requests. Your role will involve: Managing and prioritizing service desk tickets, assigning tasks, and monitoring progress to meet SLA targets. Developing...

Service Desk AssociateLocation: Bangalore**Monday Friday(129pm)**HybridIntro:The primary role of this position is to service the IT support needs of our end-users and clients in a demanding and result-oriented environment. This challenging role requires excellent client-oriented communication skills and a thorough, logical approach to problem solving. You...

Position Description: Service Desk Manger Exp: 8-15yrs Work Environment: 24X7 operation, EST Location: Bangalore, Electronic City office, 5 Days Working from office. Your future duties and responsibilities: IT Service Desk Team, Operations and Customer Management Service Delivery Management. Experience in configuring and managing omnichannel cloud...

The IT Service Desk Supervisor is responsible for overseeing the daily operations of the IT service desk team, ensuring that IT support services are delivered effectively and efficiently to meet the needs of the organization. The supervisor will work closely with the Service Delivery Manager to provide leadership and direction to the team, ensuring that...

Job DescriptionRole: Service Desk Lead-L1/L2Location: Bangalore (Hybrid Mode)Experience Range: 7-12 YearsRequired skills & Responsibilities:7+ years of experience working in Service Desk as Lead/Manager in a fast-paced environment.Subject matter expert in ITIL V3 or V4 service management with a proven background in Service Desk, Incident, Problem, and Change...

Job DescriptionRole: IT Service Desk LeadLocation: Bangalore (Hybrid Mode)Experience Range: 7-12 Years Required skills & Responsibilities: 7+ years of experience working in Service Desk as Lead/Manager in a fast-paced environment.Subject matter expert in ITIL V3 or V4 service management with a proven background in Service Desk, Incident, Problem, and Change...

Company Description Resillion is a global company with end-to-end capabilities: no matter your industry, your geographical location, or stage in your digital journey. With offices in North America, Europe, and Asia, Resillion will be by your side. Helping you and your organization realize your ambitions in cyber security, testing of digital media...

NTT is a global IT solutions and services organization that connects people, data, and things to build a more sustainable future. In today's interconnected world, relationships are crucial. By uniting skilled individuals, top technology partners, and emerging innovators, we assist clients in overcoming significant technological, business, and societal...

Position Description: JOB REQUIREMENTSAs Service Desk Work Force Manager (WFM),•Upkeep of key metrics like Service Levels / ASA / Average Handle time and perform volume forecast•Help Operations achieve any agent level or team level KPIs that build up to the Service Desk metrics•Monitor and highlight any variances in staffing (adherence and...

Role : Service Desk Analyst Responsibilities : Experience in using helpdesk ticketing system Office 365 and SharePoint experience Automation for current IT processes, enhancing the current processes Good knowledge of ITIL based Incident/Change/Problem management Outstanding written and verbal communication skills in English, Bilingual preferred Strong skills...

IT Service Desk Agent(24*7 Support Rotational Shifts)Job Locations - Pune, Kolkata, Hyderabad, Mumbai, Bangalore.The Service Desk Agent is the first point of contact for the users who interact with the Apex Group IT Service Desk covering desktop, telephony, networking and Business applications. While providing a high level of customer interaction, IT Agents...

Job Description​We're AtkinsRéalis, a world-leading Design, Engineering and Project Management organization. Created by the integration of long-standing organizations dating back to 1911, we are a world-leading professional services and project management company dedicated to engineering a better future for our planet and its people. We create sustainable...

THE CANDIDATE SHOULD BE AVAILABLE FOR11th March INTERVIEWService Desk (SNOW, SERVICE NOW, ITSM, incident, Active directory, O365, office365)Notice Period - Immediate to 20 daysYears of Experience - 4+ YEARSLocation - Mumbai, BengaluruJD :Acknowledge and provide first-line support for end-user IT service requests/tasks, incidents, and queries reported via...

What success looks like in this role: Job Title: Service Desk Knowledge Management Associate India: Bangalore, Hyderabad We Believe in Better We are a global information technology company that builds high-performance, security-centric solutions that can help change the world. Enhancing people's lives through secure, reliable advanced...

Job DescriptionNous sommes AtkinsRéalis, une organisation de conception, d'ingénierie et de gestion de projets de premier plan au monde. Nous sommes dédiés à l'ingénierie d'un avenir meilleur pour notre planète et ses habitants en créant des solutions durables qui connectent les personnes, les données et la technologie pour transformer les...

What success looks like in this role: We Believe in Better We are a global information technology company that builds high-performance, security-centric solutions that can help change the world. Enhancing people's lives through secure, reliable advanced technology is our vision. At Unisys, we believe in better Here, you have the opportunity to...

Job Description ​ We're AtkinsRéalis, a world-leading Design, Engineering and Project Management organization. Created by the integration of long-standing organizations dating back to 1911, we are a world-leading professional services and project management company dedicated to engineering a better future for our planet and its people. We create...

THE CANDIDATE SHOULD BE AVAILABLE FOR 11th March INTERVIEW**Service Desk [SNOW, SERVICE NOW, ITSM, incident, Active directory, O365, office365]Notice Period - Immediate to 20 daysYears of Experience - 4+ YEARSLocation - Mumbai, BengaluruJD: Log tickets or updated ITSM (ServiceNow) records for all issues reported over the phone. Resolve all inscope incidents...