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Cash Equities Trade Support

3 months ago

Mumbai, Maharashtra, India Riverforest Connections Full time

Job Responsibilities**- Help Stock loan and Finance desk for trade support activities like trade rebooking, Recall and returns. Manual call-in of return as per the agreed procedure.

  • Monitor, investigate and resolve contract compare breaks in order to resolve margin disputes in timely manner, prioritize and escalate accordingly.
  • Responding to client queries & Front office queries.
  • Liaison with trading desk and related stakeholders to escalate any trade or booking issues.
  • Build and maintain strong relationship with our front office, Back office and operations areas.
  • Help with project and CTB development where required.
  • Build and maintain strong relationship with our front office, Back office and operations areas.
  • Sound knowledge of Stock lending and other derivative instruments would be preferable.
  • Relationship management daily engagement with key internal and external partners (financial institutions & business partners across the world), managing Clients' expectations.
  • Control Environment focus on control aspect of the role, KRIs/Key Performance Indicators and a full understanding of operational risks.
  • Change Delivery.
  • Help with project and CTB development where required.

_Other Responsibilities _

  • Direct relationships with the front office / back office colleagues.
  • Build and maintain strong relationships with stakeholders across the globe in Front, Back and Middle Office
  • Strong working and open relationship with local management

Skills:

  • IB Equity Operations experience preferred, essentially in Trade Support functions
  • Competency with MS Suite, especially Excel, and the ability to learn multiple programs quickly
  • Knowledge of and an interest in the financial markets (derivative product knowledge especially swaps/ FX/ F&O )
  • Front to back trade lifecycle experience
  • Demonstrate awareness and procedures to mitigate operational risk, escalate appropriately
  • Trade amendments and booking reversals of trades
  • Liaison between Front Office and all supporting functions
  • Work in partnership with our clients, sales and trading to ensure that trades are allocated, confirmed, and processed in a timely manner
  • Provide support for front office equities trading desks.
  • Work closely with technical teams to improve trader experience.
  • Focused work with zero tolerance controls and strict deadlines.
  • Ability to build good relationship within the team and Front Office trading and management
  • Strong appreciation and value of STP and of IT solutions to reduce processing and improve controls
  • Ability to multitask, to be flexible re tasks and accommodate varying levels of volume and complexity without deterioration in task quality
  • Act as point of contact for internal middle/backoffice enquiries.