Cash Equities Trade Support

7 months ago

Mumbai Maharashtra, India Riverforest Connections Full time

**Job **Responsibilities**
- Help Stock loan and Finance desk for trade support activities like trade rebooking, Recall and returns. Manual call-in of return as per the agreed procedure.
- Monitor, investigate and resolve contract compare breaks in order to resolve margin disputes in timely manner, prioritize and escalate accordingly.
- Responding to client queries & Front office queries.
- Liaison with trading desk and related stakeholders to escalate any trade or booking issues.
- Build and maintain strong relationship with our front office, Back office and operations areas.
- Help with project and CTB development where required.
- Build and maintain strong relationship with our front office, Back office and operations areas.
- Sound knowledge of Stock lending and other derivative instruments would be preferable.
- Relationship management - daily engagement with key internal and external partners (financial institutions & business partners across the world), managing Clients’ expectations.
- Control Environment - focus on control aspect of the role, KRIs/Key Performance Indicators and a full understanding of operational risks.
- Change Delivery.
- Help with project and CTB development where required.

**_Other Responsibilities _**
- Direct relationships with the front office / back office colleagues.
- Build and maintain strong relationships with stakeholders across the globe in Front, Back and Middle Office
- Strong working and open relationship with local management

**Skills**:

- IB Equity Operations experience preferred, essentially in Trade Support functions
- Competency with MS Suite, especially Excel, and the ability to learn multiple programs quickly
- Knowledge of and an interest in the financial markets (derivative product knowledge especially swaps/ FX/ F&O )
- Front to back trade lifecycle experience
- Demonstrate awareness and procedures to mitigate operational risk, escalate appropriately
- Trade amendments and booking reversals of trades
- Liaison between Front Office and all supporting functions
- Work in partnership with our clients, sales and trading to ensure that trades are allocated, confirmed, and processed in a timely manner
- Provide support for front office equities trading desks.
- Work closely with technical teams to improve trader experience.
- Focused work with zero tolerance controls and strict deadlines.
- Ability to build good relationship within the team and Front Office trading and management
- Strong appreciation and value of STP and of IT solutions to reduce processing and improve controls
- Ability to multitask, to be flexible re tasks and accommodate varying levels of volume and complexity without deterioration in task quality
- Act as point of contact for internal middle/back-office enquiries.

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