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Academic Counselor
3 months ago
Work experience 0-2 years in admission counseling or in a student sourcing role, tele counseling and / or tele-calling experience.
Preferred Qualifications
- Experience in admission counseling, student sourcing or tele counseling and tele
- Excellent persuasive communication & presentation skills
- Language proficiency should be fluent in English, Telugu and Hindi.
- Ability to counsel and advise prospective students
- Ability to respond to objections and answer questions, responding positively with good listening skills and a pleasing personality
- Computer proficiency with Knowledge of MS Word, MS Excel & Power point
- Telephone etiquette with a result oriented attitude
- Demonstrated ability to work effectively both independently and as part of a team.
- Ability to positively represent the admissions through a professionally strong student centric approach
- Lead generation.
- Gathering market and customer information.
- Maintain all data relating to calls, students and queries
- Generate/ update appropriate reports to track & measure the status and the progress of admissions
- Assist in all admissions and marketing related activities as needed.
- Achieve agreed conversion rate from enquiry to admissions.
- Coordinate with other team members, departments to conduct entrance exams and interviews.
- Assist in the development and delivery of oncampus events and programs for counseling groups and individuals.
- Participate in crossfunctional teams and share best practices to accomplish corporate objectives.
Work Timings: 9:30 to 5:30 (Monday to Saturday)
Location:
Hyderabad
Business Division:
Marketing and Admissions
Department:
Admissions
Benefits:
- Cell phone reimbursement
- Flexible schedule
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (required)
Education:
- Bachelor's (preferred)
Experience:
- total work: 1 year (preferred)
- Academic counseling: 1 year (preferred)
Language:
- English (preferred)
- Health insurance