Waiter

1 week ago

Srinagar, Jammu and Kashmir, India Emperos Collective Full time

Position Overview:

Responsibilities:

  • Guest Service: Greet guests warmly and escort them to their tables, ensuring they feel welcome and comfortable throughout their dining experience.
  • Order Taking: Record guests' food and beverage orders accurately and efficiently, offering menu recommendations and answering any questions they may have.
  • Order Delivery: Serve food and beverages promptly and accurately, ensuring the correct items are presented elegantly and in the proper order.
  • Table Maintenance: Keep dining areas clean and organized, resetting tables and ensuring utensils, glassware, and condiments are properly arranged.
  • Upselling: Suggest additional menu items, specials, and beverages to enhance guests' dining experience and increase sales.
  • Dietary Preferences: Be knowledgeable about the menu, including ingredients and potential allergens, to accommodate guests' dietary requirements and preferences.
  • Check Handling: Present bills to guests, collect payments accurately, and process transactions efficiently using the restaurant's POS system.
  • Complaint Handling: Address any guest concerns or complaints professionally and promptly, seeking assistance from the supervisor if needed.
  • Team Collaboration: Coordinate effectively with kitchen staff and other team members to ensure smooth and timely service.
  • Cleanliness and Hygiene: Maintain personal grooming and hygiene standards in accordance with company policies and health regulations.
  • Compliance: Adhere to all restaurant policies, procedures, and safety guidelines, ensuring a safe and pleasant environment for guests and staff.
  • Upsell and Crosssell: Proactively recommend and promote special offers, promotions, and loyalty programs to guests.

Requirements:

  • Previous experience as a waiter/waitress or in the food service industry is preferred but not mandatory.
  • Excellent communication and interpersonal skills, with a friendly and approachable demeanor.
  • Strong customer service orientation with a genuine desire to create memorable dining experiences for guests.
  • Ability to multitask and work efficiently in a fastpaced environment, while maintaining attention to detail.
  • Flexibility to work shifts, weekends, and holidays as required in a restaurant setting.
  • Basic math skills for handling payments and providing change to guests.
  • Understanding of food safety and hygiene practices.
  • Positive attitude, team player mentality, and a willingness to learn and grow within the organization.

Salary:
Up to ₹14,000.00 per month

Schedule:

  • Day shift
  • Evening shift
  • Morning shift

Ability to commute/relocate:

  • Srinagar, Jammu and Kashmir: Reliably commute or planning to relocate before starting work (required)

Experience:

- total work: 1 year (preferred)

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