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Atotech Development Center
2 weeks ago
Job Description:
We are looking for a skilled Enterprise Monitoring Manager to join our team. As the Manager, you will be in charge of the design, implementation, and upkeep of monitoring systems across the organization. Your main goal is to ensure the reliability and performance of our IT systems, applications, and services.
- Key Responsibilities:
- Monitoring Strategy:
- Develop and execute a comprehensive monitoring strategy to detect and tackle potential issues proactively.
- Define key performance indicators (KPIs) and set benchmarks to gauge the efficiency of monitoring systems. - Tool Selection and Implementation:
- Assess, choose, and deploy advanced monitoring tools and technologies that align with the company's requirements.
- Collaborate with different teams to integrate monitoring solutions into current systems. - Incident Response and Management:
- Establish and update incident response plans for monitoring alerts.
- Lead efforts to respond to and resolve incidents promptly. - Escalation and Alerting:
- Define escalation paths with key stakeholders.
- Establish alert matrices. - Performance Analysis:
- Review monitoring data to spot trends, patterns, and areas that need enhancement.
- Offer insights and suggestions to enhance systems and applications performance.
- Collaborate with application teams to gather requirements and design application-level monitoring and Reporting. - Create and maintain detailed documentation on monitoring setups and procedures.
Requirements:
- Minimum of 3 years' experience in an enterprise monitoring role.
- Proficiency in IT and monitoring tools like Solarwinds, Splunk, ThousandEyes, ServiceNow.
- Strong understanding of IT infrastructure components, technologies, and tools.
- Excellent communication, documentation, and reporting abilities.
- Capability to work effectively in a team and handle multiple projects.
- Experience in a multi-national / multi-cultural setting is a bonus.
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