Customer Success Manager

2 weeks ago

Bengaluru, Karnataka, India Procuzy Full time

About Us

Procuzy is a tech company with a focus on revolutionizing manufacturing through innovative solutions. We aim to provide seamless options that boost efficiency and productivity for our clients. Our team is motivated by passion, creativity, and a dedication to delivering top-notch service.

Funded by renowned investors and entrepreneurs, we have experienced significant growth recently. Working with clients such as Marico, Eggoz, Mcaffeine, and more, we are on a path of expansion.

We are now looking to grow our Core Team and hire individuals who can take charge and collaborate closely with our leadership.

Why Choose Us?

Join a team of entrepreneurs, designers, and developers with a track record of success in leading global projects. We have been recognized globally for our top MES Softwares and continue to strive for excellence.

Our Culture at Procuzy

  • Run the company as if you were the sole owner
  • Discover and maximize your potential with us
  • Benefit from close interaction with our founders

Don't hesitate to explore new opportunities at every turn.

Our Ideal Team Members

We are assembling a diverse and skilled team of individuals who value independence and collaboration. Working hard and aiming for success, we respect and support each other to achieve our goals.

  • Daksh Asija - Our CEO, a former employee of Morgan Stanley and Happay, turned entrepreneur
  • Arjun Wadhwa - Our CTO, with experience at GE and Walmart

Responsibilities

  • Develop and execute customer success strategies
  • Lead the customer success team and optimize processes
  • Enhance product adoption and customer satisfaction
  • Provide insights to shape product and marketing efforts
  • Collaborate with other teams to boost ROI

Requirements

  • 3+ years in a customer-facing role, including team management
  • Experience in a fast-growing SaaS company
  • Strong communication skills for engaging with customers
  • Knowledge of CRM/ERP or B2B Enterprise software
  • Basic understanding of web technologies like HTML, SQL, API, JSON, etc
  • Track record of driving customer satisfaction and revenue growth

How to Apply

  • Interested in joining us? Email us directly
  • Include the role's title in the subject
  • Share relevant work samples
  • Explain why you want to be part of Procuzy

Diversity and Inclusion are fundamental to our values. We encourage applicants from all backgrounds.

If this role isn't right for you, but you resonate with our mission, get in touch and share your information.

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