Client Servicing

1 week ago


Bengaluru, Karnataka, India Drimlite Full time

Job Title:
Client Servicing


Responsibilities:

  • Managing clients end to end creating and making presentations ideating and coming up with solutions, concepts and ideas as per the client's brief.
  • Guiding and assisting the client in selecting the right solution. Briefing and managing the operations teams coordinating event setups with vendors whenever required creating cost estimates and invoices follow up for payments.
  • To manage and execute multiple key accounts and event projects across the globe.
  • Identify trendsetter ideas by researching industry and related events, publications, and announcements.
  • Willingness to travel. Travelling onsite for execution, coordinating with vendors as per specification and within time lines and with short notice.
  • Responsible for establishing relationship with the clients of the company.
  • Build longterm relationships with new and existing customers.
  • Responsible for attending meetings with clients or interacting with them via telephone or written communication.
  • Responsible for overcoming the resistance of the clients and their objections to services.
  • Responsible for advising the higher management about the client needs.
  • Responsible for taking enquiry details from client accurately.
  • Responsible for preparing and providing weekly scheduled of planned activities.
  • Achieving 100% client satisfaction and client retention.

Reporting and analytics.

  • Analyze pipeline and lead data, deliver periodic reporting to the sales and marketing teams providing key business insights: typical reporting relates to demand generation, pipeline forecast and trends, conversion rates, target account, market segmentation etc.
  • Calling the leads & arrange business meetings with prospective clients.

Key Requirements:

  • Bachelor's Degree or a related field required
  • Market knowledge
  • 25 years of relevant experience in corporate events
  • Display Innovation, teamwork, adaptability & accountability at every aspect
  • Communication and negotiation skills
  • Ability to meet deadlines

Job Types:
Full-time, Permanent

Pay:
Up to ₹700,000.00 per year

Schedule:

  • Day shift

Application Question(s):

  • Do you have 25 years of relevant experience in corporate events?
  • Do you possess strong communication and negotiation skills?

Experience:

  • Corporate events: 5 years (preferred)

Work Location:
In person
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