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Bpo Call Centre
7 days ago
Job Role - Hiring for BPO Process
BPO Call Center
Minimum Requiremnts
- 1. Graduation in any discipline.
- Should have good communication skills, and should be able to speak, read, and write in English /Hindi.
- Should be able to communicate confidently and politely with users.
- Experience of at least one year in a call center.
- Management and resolve customer complaints.
- Identify and escalate issues to supervisors.
- Provide product and service information to customers.
- Research required information using available resources.
- Research, identify, and resolve customer complaints using applicable software.
- Route calls to appropriate resources.
- Document all call information according to standard operating procedures.
- Recognize, document, and alert the management team of trends in customer calls.
- Follow up customer calls where necessary.
Salary + Incentives + Inhouse meal Facility + Flexible Timings + Employment Benefit + Cab Facility + Life Insurance + Health Insurance.
Salary:
₹18,000.00 per month
Benefits:
- Food provided
- Health insurance
- Life insurance
Ability to commute/relocate:
- Greater Noida,
Uttar Pradesh:
Reliably commute or willing to relocate with an employer-provided relocation package (required)
Education:
- Bachelor's (preferred)
Experience:
- Cold calling: 1 year (preferred)
Speak with the employer
- Health insurance
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