Senior Platform System Administrator

2 weeks ago


Pune, Maharashtra, India BMC Software, Inc. Full time
Description and Requirements
#LI-SD2
"At BMC trust is not just a word - it's a way of life"
We are an award-winning, equal opportunity, culturally diverse, fun place to be. Giving back to the community drives us to be better every single day. Our work environment allows you to balance your priorities, because we know you will bring your best every day. We will champion your wins and shout them from the rooftops. Your peers will inspire, drive, support you, and make you laugh out loud We help our customers free up time and space to become an Autonomous Digital Enterprise that conquers the opportunities ahead - and are relentless in the pursuit of innovation

Team Description:
Join our Cloud Data Storage team, where we're revolutionizing the landscape of Storage Support and Systems Engineering across geographically dispersed Data centers. As a pivotal member of the team, you'll spearhead the design, configuration, implementation and maintenance of SAN, NAS & Brocade Infrastructure, ensuring seamless functionality vital for critical business operations.

Here's what you'll be doing:

  • Take charge of maintaining Global Storage Infrastructure
  • Administer, maintain, and support of Hitachi SAN, Dell EMC PowerMax, Dell Isilon, NetApp & SAN switches like a pro.
  • Streamlining operations through automation using Ansible & Terraform
  • Must ensure technical research and development to enable continuous innovation.
  • Resolve major incidents and technical escalations within agreed SLAs and quality.
  • Good understanding of Problem Management & Change Management
  • Install hardware and software, maintain appropriate service levels, performance tuning and firmware upgrades across multiple hardware platforms.
  • Conducting capacity planning, performance monitoring and provide recommendations for improvement in the infrastructure.
  • Translating requirements into a technical design.
  • Plan for necessary hardware or software upgrades to support system growth.
  • Mentors team members and educates users.
Here's what you bring to the table:

  • Strong hands-on experience with Hitachi and Dell Storage Arrays, Brocade SAN switches along with zoning exp and NAS solutions like Isilon, Hitachi NAS & NetApp
  • Working experience in VMware, Win2008, Win2012, Win2016, Win 2019, Linux platform.
  • Experience with Change & Incident Management Tools.
  • Strong verbal and written communication skills for effective collaboration within a global team.
  • Ability to work independently with minimal supervision and solve complex problems using sound judgment and creativity.
  • Assess and communicate risks based on complexity, resource, and timeline constraints.
  • Ability to work in cross functional teams and influence the outcome.
  • Should be willing to work in rotational shifts (24/5) - Shift timings: 6.30 AM to 3.30 PM, 12.30 PM to 9.30 PM & 9.30 PM to 6.30 AM. And provide Weekend on-call support.
Desired Skills:

  • Working knowledge of Ansible, terraform, Python, Shell scripting.
  • Hitachi Certification is an added advantage
Experience/ Qualifications:

  • Seasoned professional with 7-10 years of related experience, demonstrating proficiency in industry practices and company policies.
  • Comfortable working on problems of diverse scope, interacting with senior internal and external stakeholders, and receiving general instructions on new assignments.


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