Training Manager- Agency

1 week ago


Kolkata, West Bengal, India Ontrack HR Services Pvt LTD Full time
Job Description

JOB SUMMARY:

Responsible for

o Conducting training for Agent Advisors

o Updation of training modules

o Agent development


KEY RESPONSIBILITIES:


Conduct training modules for Agent Advisors

o Conducting FCS, BCS , and ICS

o Conducting GID's and IID's

o Conducting PRP and FOD as and when required

Look after training logistics

o Schedule training sessions

o Ensure wider participation of agents in programs

Monitor progress of agents on a continuous basis

o Seek regular feedback from agents , Sales Managers, Partner and Managing Partner

o Ensure that agents follow moral and ethical standards when dealing with clients

o Monitor Agent development

Update training material

o Review present training material

o Scan environment

o Incorporate feedback from Agents, Customers, ADMs, APs, Ps, MPs

Ensure that the agents get updated and continuous information on Max Life products

Facilitate self development of agents



Requirements

MEASURES OF SUCCESS:

  • Participant feedback
  • Number of days f training
  • Customer survey rating
  • Pass percentage of agents
  • Pass percentage of Agents in IRDA exams
  • Compliance on IRDA requirements
  • Reduction in training cost
  • Awareness level of agents on competition

MINIMUM EDUCATION: Graduate in any discipline


MINIMUM/SPECIFIC EXPERIENCE: At least 2-3 years in sales and 3-4 years in conducting sales training



BenefitsNIL

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