Training Manager- Agency

1 week ago


Kolkata, West Bengal, India Ontrack HR Services Pvt LTD Full time

Job Summary:
Responsibility for conducting training for Agent Advisors, updating modules, and developing agents.

Key Responsibilities:
- Conduct training sessions for Agent Advisors
- Implementing FCS, BCS, and ICS
- Organizing GID's and IID's
- Leading PRP and FOD as needed
- Manage training logistics
- Arrange training schedules
- Ensure broad agent participation
- Monitor agents' progress continuously
- Gather feedback from agents, Sales Managers, and Partners
- Ensure agents adhere to moral and ethical standards
- Update training materials
- Review and enhance training content
- Stay current with industry trends and incorporate feedback from various stakeholders
- Keep agents informed about Max Life products
- Support agents' self-development

Requirements:
Measures of Success:
- Participant feedback
- Number of training days
- Customer survey ratings
- Agents' pass percentages
- Agents' pass percentages in IRDA exams
- Compliance with IRDA regulations
- Reduced training costs
- Agents' awareness of competition

Minimum Education: Graduate in any field

Minimum/Specific Experience: 2-3 years in sales and 3-4 years in sales training

Benefits: Not applicable



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