![Angel One](https://media.trabajo.org/img/noimg.jpg)
Community Moderator
1 week ago
Angel One Limited is a Fintech company providing broking services, margin trading facility, research services, depository services, investment education and financial products distribution to its clients, on a mission to become the No. 1 fintech organization in India. With more than 22.2 million registered clients, we are onboarding an average of over 700K new clients every month. We are working to build personalized financial journeys for our clients via a single app, powered by new-age tech, AI, Machine Learning and Data Science. We are a group of self-driven, motivated individuals who enjoy taking ownership and believe in providing best value for money to investors through innovative products and investment strategies. We apply and amplify personalisation within our products and services. We have a flat structure, with ample opportunity to showcase your talent and a growth path for engineers to the very top. Join our team and experience the best of both worlds at Angel One We believe in the power of collaboration and the freedom of flexibility. Our dynamic and #Bold work culture offers vibrant office locations where you can enjoy in-person collaboration a few days a week, striking the perfect balance between productivity and personal preferences.
Role : Looking for Community Moderator
Key Responsibilities :
- Moderate discussions on social media platforms (including Discourse, Reddit, Quora, YouTube, Moneycontrol, Twitter, and Facebook) related to finance and investing.
- Ensure adherence to community guidelines and address inappropriate content.
- Provide accurate and insightful responses to user queries on investment strategies, Angel One products, and financial markets.
- Proactively engage users, curate valuable content, and drive community growth.
- Escalate complex user concerns or technical issues to the appropriate teams.
Qualifications :
- Minimum 2 year of experience moderating online communities.
- Strong understanding of financial markets, trading instruments, and basic investment principles.
- Excellent written and verbal communication skills with the ability to explain complex financial concepts clearly and concisely.
- Proficient in using social media platforms and comfortable navigating online communities.
Desired SkillSet :
- Experience in the financial services industry (a plus).
- Familiarity with online moderation tools (a plus).
- Experience creating engaging content (a plus).
- Excellent customer service experience (a plus).
At Angel One, our thriving culture is rooted in Diversity, Equity, and Inclusion (DEI).
As an Equal opportunity employer, we wholeheartedly welcome people from all backgrounds irrespective of caste, religion, gender, marital status, sexuality, disability, class or age to be part of our team.
We believe that everyone's unique experiences and viewpoints make us stronger together.
Come and be a part of #OneSpace*, where your individuality is celebrated and embraced.#Onespace is Angel Ones DEI Project
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