Senior Manager

2 weeks ago


Chennai, Tamil Nadu, India COWRKS Full time
Roles and Responsibilities
  • Oversee and be responsible for all centers within the city.
  • Have Community Managers and Operations Manager report into you.
Market Research & Understanding:

Build a strong understanding of the city and its culture. Identify opportunities for business growth and work closely with local stakeholders and authorities.

Competitive Understanding:

Analyze the competitive landscape of the city. Adapt pricing strategies and talent to stay ahead.

Building an A Team:

Hire and manage a team that consistently achieves growth targets. Mentor the team to enhance teamwork and managerial skills.

Building a Pro Vendor / Supplier Brand:

Retain COWRKS as a preferred brand for vendors and suppliers. Identify and develop efficient vendors for a competitive edge.

Operations:

Work with the Operations Manager to maintain service standards. Control expenses effectively.

Growth Strategy & Forecasting:
  • Support Revenue team to increase sales.
  • Collaborate with stakeholders for smooth operations.
  • Contribute to SOP development and Company goals.
COMMUNITY
  • Ensure member satisfaction and engagement.
  • Drive member onboarding and satisfaction improvement.
  • Create engagement opportunities for members.
  • Plan community events and manage budgets.
  • Implement systems for better team performance.
  • Ensure 100% dues collection.
OPERATIONS:
  • Maintain operational efficiency and cleanliness.
  • Educate team on policies and implement new initiatives.
  • Conduct monthly center review meetings.
  • Drive cost-saving strategies.
SALES & MARKETING:
  • Collaborate with the marketing team for visibility.
  • Focus on driving revenue streams.
  • Enhance member experience to limit churn.
  • Operate within COWRKS values.
  • Identify new monetization opportunities.
Preferred Qualifications

Graduation/MBA

Experience: 8 Years +



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