Product Delivery-Associate Director/Director(16-20 years only)
1 week ago
Associate Director/Director-Product Delivery
Location: Bangalore
Experience: 16-20 years
JOB DESCRIPTION:
Role Objective:
- Co-create the business plan for the division
- Anchor large pursuits
- Review and guide delivery processes
- Liaison with clients and form strategic alliances
- Drive unit-level initiatives
Business Planning:
- Prepare overall Business plan with Industry head to budget revenue, margins, manpower, and competency needs
Prospecting:
- Collaborate with Industry head in identifying new business opportunities
- Market analysis
- Competition analysis
- Go to Market strategy
Proposals:
- Anchor large complex and strategic pursuits
- Review & Approve Proposal (Solution, Estimation, Financial modeling, Project Plan)
Alliance:
- Identifying and creating appropriate alliances to fulfill new service requirements for the client
Contracting & Agreement:
- Review Master Services Agreement (MSA) from compliance and execution perspective to validate and sign-off the contractual requirements
Quality Planning:
- Define Q& P goals for the division
- Focus on continuous improvement & innovation to ensure compliance and improve productivity
Risk Planning:
- Risk Assessment and Mitigation Planning
- High Risk Project Reviews and Governance of complex engagements to minimize and mitigate account risks
Account Tracking and Control:
- Provide Delivery Governance and track & control account execution to achieve Delivery excellence
People Management:
Allocation of people to projects, understanding the aspirations of employees, working with employees on their career path, planning for and mentoring employees on their competency development, implementing performance management as per organizational guidelines, providing inputs on C&B for the employees, establishing R&R mechanism within the DU, conducting team building and motivation, reviewing and taking corrective action to comply with company HR processes, mentoring the team, and participating in the recruitment activities to motivate the team for successful delivery of the projects. Provide Delivery Governance and track & control account execution to achieve Delivery excellence
Operations Management:
Reviewing resource utilization, conducting operations review, reviewing budgets, resource plans, and subcontractor management processes. Tracking utilization and expenses, facilitating internal systems and approvals, and conducting financial analysis to meet OEI targets for the Delivery Unit
Strategy & Road Map Definition (Technical Domain):
Listening to and acting on customer feedback, client visits, relationship management, CSAT, engagement, SLA management, issue & escalation management to achieve high client satisfaction and organizational goals proactively
Initiatives and Innovation:
Providing inputs on strategy and thought leadership at subvertical/division to respond to changing customer needs and people engagement that impact the IBU/Company and bring about systemic efficiencies
Industry Solutions:
Identifying opportunities and implementing industry solutions for the vertical to effectively differentiate Edgeverve
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