Tech Support

2 weeks ago


Chennai, Tamil Nadu, India Nityo Infotech Full time
L2 support handles the tickets that L1 routes to them. This support team can also generate tickets for any problem they notice.

L2 support specialists have more skills, more experience in solving complicated problems relevant to them and can help L1 support people troubleshoot problems.


Job Description:

  • Strong SQL knowledge on Databases like Oracle/Teradata/Snowflake.
  • Knowledge on Concepts of Data Warehousing is a must.
  • ETL tool knowledge like Talend/Informatica/DataStage/Azure and other technologies.
  • Knowledge on cloud technologies is an added advantage.
  • Unix Shell Scripting, performance tuning and troubleshoot
  • Strong in data analytical skills
  • Experience on Ticketing tools like JIRA/ServiceNow etc. is a must.
  • Effective communication skills; verbal, non-verbal and written
  • Experience with maintaining DWH pipelines and writing SQL queries (Azure SQL, Azure Data Factory) – any other experience with Azure resources would be a plus.
  • Good understanding and exposure to ITIL framework
  • Some light debugging duties using SQL will be required in order to develop queries/reports of varying complexity to troubleshoot and recommend fixes to development teams
  • Coordinate with business and IT groups to ensure reliability of the RDW system
  • Monitoring dashboard and escalate issues where needed
  • Providing 24×7 operational support to all production practices on holidays and weekends.
  • Coordinating with various teams and raise support ticket for all issues, analyze root cause and assist in efficient resolution of all production tickets
  • Maintaining logs of all issues and ensure resolutions according to quality assurance tests for all production processes
  • Acting as the point of contact for the data warehouse production eco systemExperience Required
  • 8 Years
Industry Type

IT

Employment Type

Permanent

Location

India
  • L2 Tech Support

    2 weeks ago


    Chennai, Tamil Nadu, India Nityo Infotech Full time

    Tech SupportL2 support handles the tickets that L1 routes to them. This support team can also generate tickets for any problem they notice. L2 support specialists have more skills, more experience in solving complicated problems relevant to them and can help L1 support people troubleshoot problems. (L2 Support)Job Description: • Strong SQL knowledge on...


  • Chennai, Tamil Nadu, India Tech Mahindra Full time

    Tech Mahindra is hiring for "Java Production Support Engineer ".Intrested Candidate , kindly share resume at Job Locations: Chennai, Hyderabad, Bangalore Relevant years: 4-6 years Shift-Rotational Shift (7:00 PM-4:30 PM)Must skills: Java Prodcution support, Linux, Weblogic, SQL, Microservices, Kubernates, Monitoring Tool(ELK/Dynamic/Dynatrace)Notice Period:...


  • Chennai, Tamil Nadu, India Tech Mahindra Full time

    Tech Mahindra is hiring for "Java Production Support Engineer " .Intrested Candidate , kindly share resume at Job Locations: Chennai, Hyderabad, BangaloreRelevant years: 4-6 yearsShift-Rotational Shift [7:00 PM-4:30 PM]Must skills: Java Prodcution support, Linux, Weblogic, SQL, Microservices, Kubernates, Monitoring Tool(ELK/Dynamic/Dynatrace)Notice Period:...

  • Tech Support

    2 weeks ago


    Chennai, Tamil Nadu, India Nityo Infotech Full time

    L2 support handles the tickets that L1 routes to them. This support team can also generate tickets for any problem they notice. L2 support specialists have more skills, more experience in solving complicated problems relevant to them and can help L1 support people troubleshoot problems. Job Description:• Strong SQL knowledge on Databases like...


  • Chennai, Tamil Nadu, India Nityo Infotech Full time

    L2 support handles the tickets that L1 routes to them. This support team can also generate tickets for any problem they notice. L2 support specialists have more skills, more experience in solving complicated problems relevant to them and can help L1 support people troubleshoot problems. Job Description:• Strong SQL knowledge on Databases like...

  • Deep Tech

    2 weeks ago


    Chennai, Tamil Nadu, India Aristocrat Full time

    JobTitle:Deep Tech AI ResearchScientistLocation: Headquarters Chennai India (Inpersonpreferred)AboutUs:AtAristocrat IT Solutions / Aristoverse we are at the cutting edge ofArtificial Intelligence and deep technology research. Ourcommitment is towards innovating and developing solutions that pushthe boundaries of what is possible with the ultimate aim...

  • Tech Support L2

    2 weeks ago


    Chennai, Tamil Nadu, India Nityo Infotech Full time

    ETL,cloud technologies,Unix Shell Scripting,performance tuning,JIRA,ServiceNow,Azure SQL,Azure Data Factory,Azure,ITIL framework,data warehouseExperience Required 15 YearsIndustry TypeITEmployment TypePermanentLocationIndiaRoles & ResponsibilitiesThis support team can also generate tickets for any problem they notice,Coordinate with business and IT groups to...

  • Deep Tech

    2 weeks ago


    Chennai, Tamil Nadu, India Aristocrat Full time

    JobTitle:Deep Tech R&DManagerLocation: Headquarters Chennai India (Inpersonpreferred)AboutUs:AtAristocrat IT Solutions / Aristoverse we are at the cutting edge ofArtificial Intelligence and deep technology research. Ourcommitment is towards innovating and developing solutions that pushthe boundaries of what is possible with the ultimate aim ofcontributing to...

  • Deep Tech

    2 weeks ago


    Chennai, Tamil Nadu, India Aristocrat Full time

    JobTitle: Deep TechChief TechnologyOfficerLocation: Headquarters Chennai India (Inpersonpreferred)AboutUs: AtAristocrat IT Solutions / Aristoverse we are at the cutting edge ofArtificial Intelligence and deep technology research. Ourcommitment is towards innovating and developing solutions that pushthe boundaries of what is possible with the ultimate aim...


  • Chennai, Tamil Nadu, India THE BANK OF NEW YORK MELLON CORPORATION Full time

    Tech Development Manager -Java Bring your ideas. Make history. BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the "bank of banks" -...


  • Chennai, Tamil Nadu, India BNY Mellon Full time

    Tech Development Manager -Java Bring your ideas. Make history. BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the "bank of banks" - 97%...

  • Tech BA

    2 weeks ago


    Chennai, Tamil Nadu, India Unison Consulting Full time

    As a Tech BA-ETL at Unison Consulting, you will play a crucial role in bridging the gap between technical teams and business stakeholders. You will be responsible for understanding business requirements related to ETL (Extract, Transform, Load) processes and translating them into technical specifications. Your work will involve collaborating with data...

  • Tech Specialist

    2 weeks ago


    Chennai, Tamil Nadu, India Shell Full time

    , IndiaJob Family Group: Production Engineering UpstreamWorker Type: RegularPosting Start Date: April 8, 2024Business unit: Projects and TechnologyExperience Level: Experienced ProfessionalsJob Description: Job Purpose: The Tech Specialist Process Engineer is an experienced process engineer with relevant experience and domain knowledge on several...

  • Tech BA

    2 weeks ago


    Chennai, Tamil Nadu, India Unison Consulting Full time

    As a Tech BA-ETL at Unison Consulting, you will play a crucial role in bridging the gap between technical teams and business stakeholders. You will be responsible for understanding business requirements related to ETL (Extract, Transform, Load) processes and translating them into technical specifications. Your work will involve collaborating with data...


  • Chennai, Tamil Nadu, India Live Connections Full time

    Requirements: Minimum of 25 years of experience in overseeing large-scale technology product support or IT infrastructure Experience in B2B tech product support within Networking, UcaaS, and cybersecurity domains is highly preferred Demonstrated ability to lead teams with a minimum size of 2000+ and manage revenues approaching 100 million

  • Tech Support L2 Amdoc

    2 weeks ago


    Chennai, Tamil Nadu, India Nityo Infotech Full time

    ETL,cloud technologies,Unix Shell Scripting,performance tuning,JIRA,ServiceNow,Azure SQL,Azure Data Factory,Azure,ITIL framework,data warehouse Experience Required Years Industry Type IT Employment Type Permanent Location India Roles & Responsibilities This support team can also generate tickets for any problem they...


  • Chennai, Tamil Nadu, India Tech Mahindra Full time

    Mandatory Skills :Production Support Engineer Location : Pune /Hyderabad /Chennai / Noida / Bengaluru Exp : 8-12 years Required Skills and Qualifications:• Bachelor's degree in computer science, Information Technology, or a related field.• Proven experience in supporting Windows server and desktop environments.• Strong technical skills in managing and...


  • Chennai, Tamil Nadu, India Tech Mahindra Full time

    TechMahindra is hiring for"Java Production Support Engineer ". Intrested Candidate , kindly share resume atJob Locations: Chennai,Hyderabad,BangaloreRelevant years: 4-6 yearsShift-Rotational Shift (7:00 PM-4:30 PM)Must skills:Java Prodcution support, Linux,Weblogic, SQL, Microservices, Kubernates, Monitoring Tool(ELK/Dynamic/Dynatrace)Notice Period:...


  • Chennai, Tamil Nadu, India Tech Mahindra Full time

    TechMahindra is hiring for "Java Production Support Engineer " . Intrested Candidate , kindly share resume at Job Locations: Chennai,Hyderabad,BangaloreRelevant years: 4-6 yearsShift-Rotational Shift [7:00 PM-4:30 PM]Must skills: Java Prodcution support, Linux, Weblogic, SQL, Microservices, Kubernates, Monitoring Tool(ELK/Dynamic/Dynatrace)Notice Period:...

  • Field Tech Associate

    2 weeks ago


    Chennai, Tamil Nadu, India NTT DATA Full time

    Job DescriptionNTT DATA Services is looking for a Field Tech Associate to join the team in Chennai, Tamil Nādu, India. If you are eager to be part of an inclusive and forward-thinking organization, this might be the opportunity you've been looking for.Role Responsibilities:Contribute to the EUC Team's support for End Users in a Client EnvironmentHandle...