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Field Tech Associate
1 week ago
Job Description
NTT DATA Services is looking for a Field Tech Associate to join the team in Chennai, Tamil Nādu, India. If you are eager to be part of an inclusive and forward-thinking organization, this might be the opportunity you've been looking for.
Role Responsibilities:
- Contribute to the EUC Team's support for End Users in a Client Environment
- Handle Day-to-Day Incident Resolution & Request Fulfilment according to ITIL Framework
- Be involved in IMAC (Install, Move, Add, Change) for various IT Equipment
- Stay updated on new technologies based on business needs
Requirements and Preferences:
- 1 to 3 Years' experience in IT Support and Asset Management
- Strong troubleshooting skills in Windows, Office, and End User Hardware Support
- Basic understanding of ITIL Framework
- Experience with ITSM Tools like Service Now, Remedy, etc.
- Good Communication Skills in English
- Ability to work on rotational shifts and travel if needed
About NTT DATA Services
NTT DATA Services is a leader in IT and business services, offering a wide range of solutions globally. As part of NTT DATA, a global innovator, we help clients achieve business transformation through various services and solutions. Visit the company website to learn more.
NTT DATA Services is an equal opportunity employer and values diversity in the workplace. We are committed to providing an inclusive environment for all employees.
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