![Blue Yonder](https://media.trabajo.org/img/noimg.jpg)
Support Engineer
1 week ago
Scope:
Ability to deliver in faster go-lives using agile methodologyAbility to lead faster deployments focused on value delivery.
Works as a functional liaison between Project Team and key customer executives.
Has knowledge of either BY Inventory Optimization, Order Promising, Sales & Operation Planning, Factory Planning, Supply Chain planner or Enterprise Supply Planning, Demand & Fulfillment, Transportation Manager, Warehouse Management solutionWorks with all levels of JDA associates in developing functional specifications, analysis of user needs and testing.
Understands how JDA solutions (IO, OP, S&OP, FP, SCP, ESP, TMS,WMS) can be configured to better facilitate client business processes.
Escalates issues that may have negative scheduling impact. Always conducts oneself in a professional manner with JDA customers and internal associates.Ensures the security and integrity of corporate assets and intellectual property.
Ensures compliance with the internal and external company policies and proceduresOur current technical environment:
Software:
Java, GIT, C, C++Frameworks/Others
:
Jenkins, Tomcat Apache, Weblogic, OracleCloud Architecture
:
Private cloud, MS Azure
What you'll do:
As a support engineer, you will be responsible for continuous monitoring of systems, software, and hardwareWork with multiple parties on a day-to-day basisProvide all the necessary technical support to customers to overcome any issues.
Respond and resolve the support requests 24x7Should have strong troubleshooting skillsMust have excellent customer service, verbal and written communication skills to be able to interact with end users of various technical levelsDevelops functional business process test scripts (step by step instructional how to do) which outline new or updated end-user functional processes supported by the solution design which may include standard application functionality, customized modifications, data interfaces, reports/layouts, prepares for and conducts customized end user training workshops to support application training content outside of base application knowledge / Blue Yonder CertificationsProvides advice to customers regarding industry best practices and process methodology.
Serves as a functional liaison and attends and contributes to key meetings between Blue Yonder project team, key customer contacts, and customer users, up to and including key executive project sponsorsUnderstands how theBY Factory Planner
solution can be configured and delivered to better facilitate customer business processes (ensuring ability to design, execute, and deliver)Setup and coordinate user acceptance testing efforts which will support final acceptance and critical phase sign-off by the business ownersFollows up on cases opened with Blue Yonder Support Services to help in resolving defects for the customerProvides non-technical end user support during the 'go-live' and post go live periodEnsures knowledge transfer is conducted with key customer project team/end users to maximize customers' success (on their own) after Blue Yonder's project roll-offCommunicate project risks that may have a negative impact on the project schedule, scope or budgetEscalate project issues which surface and cannot be quickly resolved which will have an impact on the project schedule, scope or budgetCommunicates and/or supports the business cases to Product Management Group and Product Development regarding specific trends for future product functionality and enhancements
What we are looking for:
3-6 years of specific experience working with BY Factory Planner solution, either as a customer of Blue Yonder or as a consultant implementing Blue Yonder solutions for customers.
Relevant solutions consulting and implementation experience within the areas of detailed production planning or scheduling or manufacturing execution systems preferred.
Knowledge/Expertise on related Blue Yonder planning solutions – BY ESP, BY Sequencing preferred.Strong business analysis skills, understanding of manufacturing processes and shopfloor realities in a factory environment.
Bachelor's degree and relevant industry experience may be considered in lieu of advanced degree.
Current or prior experience working in a management consulting organization or Supply Chain Center preferred.
Sound knowledge of various operating systems and databases along with shell scripting, Oracle DB, SQLOur Values
If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers.
Does your heart beat like ours? Find out here:
Core ValuesDiversity, Inclusion, Value & Equality (DIVE) is our strategy for fostering an inclusive environment we can be proud of.
Check out Blue Yonder's inaugural Diversity Report which outlines our commitment to change, and our video celebrating the differences in all of us in the words of some of our associates from around the world.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
-
Data Engineer Python
1 week ago
Hyderabad, Telangana, India Inspire Brands Hyderabad Support Center Full timeAbout Inspire: Inspire Brands is a multi-brand restaurant company whose current portfolio includes nearly 32,000 Arbys, Baskin-Robbins, Buffalo Wild Wings, Dunkin, Jimmy Johns, and SONIC Drive-In locations worldwide. The company was founded in 2018 and is headquartered in Atlanta, Georgia. About Inspire Brands Hyderabad Support Center: Inspire fosters a...
-
Support Engineer
1 week ago
Hyderabad, Telangana, India SmartNet IT Solutions Full timeJob Description Support Engineer with good Communication skills and passion for technologies. You will be part of cross-functional support team and will meet / understand the product / customer requirements / customer issue. You will work on customer issues and provide quality support to the customer. Daily you will analyze the issues raised by the...
-
Support Engineer
1 week ago
Hyderabad, Telangana, India Sampoorna Consultants Pvt. Ltd Full timeJob Title: Technical Support Engineer Company: Not specified Core role responsibilities: To understand customer needs and business objectives To manage an incident while adhering to SLAs throughout its life cycle. To work within well-defined system support guidelines. Investigating, diagnosing, troubleshooting, and identifying solutions to platform...
-
IT Support Engineer
1 week ago
Hyderabad, Telangana, India Intellitech IQ Consultancy Full timeTitle: IT Support EngineerWork Location: HyderabadJob Type: FulltimeShifts:5 days working, 24*7 OperationsFlexibility to support in US & UK shiftCTC:2.4 to 3.6 Lac per year -will be decided based on experience, skillset & client interview (Please do not apply if your Salary expectation is more than the range mentioned here)Must Have Skills: Excellent verbal...
-
Technical Support Engineer
2 months ago
Hyderabad, Telangana, India Kofax Full timeJob Purpose:The Technical Support Engineer is responsible for providing business critical technical support to partners, highly-skilled customers, IT and functional staff, including Database Administrators, System Administrators, IT Managers and Directors, line-of-business Managers and Financial Controllers. In addition, the position requires frequent...
-
IT Support Engineer
1 week ago
Hyderabad, Telangana, India Intellitech IQ Consultancy Full timeTitle - IT Support Engineer Work Location - Hyderabad Job Type - Fulltime Shifts - 5 days working, 24*7 Operations, Flexibility to support in US & UK shift CTC - 2.4 to 3.6 Lac per year - will be decided based on experience, skillset & client interview (Please do not apply if your Salary expectation is more than the range mentioned here ) Must Have...
-
IT Support Engineer
1 week ago
Hyderabad, Telangana, India Intellitech IQ Consultancy Full timeTitle -IT Support EngineerWork Location - HyderabadJob Type FulltimeShifts 5 days working, 24*7 Operations, Flexibility to support in US & UK shiftCTC-2.4 to 3.6 Lac per year -will be decided based on experience, skillset & client interview ( Please do not apply if your Salary expectation is more than the range mentioned here )Must Have Skills Excellent...
-
MDM Engineer
2 months ago
Hyderabad, Telangana, India Inspire Brands Hyderabad Support Center Full timeWe are looking for a Master Data Management (MDM) Engineer for the Enterprise Data Organization to build and maintain MDM data products across multiple data domains that will support key data consolidation and governance initiatives. The candidate will require to possess strong technical, functional and collaborative skills to be successful in a multi...
-
MDM Engineer
3 weeks ago
Hyderabad, Telangana, India Inspire Brands Hyderabad Support Center Full timeWe are looking for a Master Data Management (MDM) Engineer for the Enterprise Data Organization to build and maintain MDM data products across multiple data domains that will support key data consolidation and governance initiatives. The candidate will require to possess strong technical, functional and collaborative skills to be successful in a multi...
-
Technical Support Engineer
1 week ago
Hyderabad, Telangana, India Kofax Full timeJob LevelChoose OneJob PurposeThe Technical Support Engineer is responsible for providing business critical technical support to partners, highly-skilled customers, IT and functional staff, including Database Administrators, System Administrators, IT Managers and Directors, line-of-business Managers and Financial Controllers. In addition, the position...
-
Technical Support Engineer
1 week ago
Hyderabad, Telangana, India Kofax Full timeJob Level Mid Career Job Purpose: The Technical Support Engineer is responsible for providing business critical technical support to partners, highly-skilled customers, IT and functional staff, including Database Administrators, System Administrators, IT Managers and Directors, line-of-business Managers and Financial Controllers. In addition, the...
-
Technical Support Engineer
1 week ago
Hyderabad, Telangana, India Kofax Full timeJob Purpose:The Technical Support Engineer is responsible for providing business critical technical support to partners, highly-skilled customers, IT and functional staff, including Database Administrators, System Administrators, IT Managers and Directors, line-of-business Managers and Financial Controllers. In addition, the position requires frequent...
-
Technical Support Engineer
1 week ago
Hyderabad, Telangana, India Kofax Full timeJob LevelMid CareerJob TitleTechnical Support EngineerAbout the company:Tungsten Automation has been at the forefront of digital workflow transformation for nearly four decades. We proudly stand as the trusted global leader in intelligent automation, providing businesses with robust solutions to automate their processes.We helped businesses transition from...
-
Lead Engineer
1 week ago
Hyderabad, Telangana, India Inspire Brands Hyderabad Support Center Full timeJob Description: Summary: As a Lead Metadata Engineer, you will play a crucial role in standing up the Enterprise Metadata management platform in our organization. You will bring in your technical knowledge of Data Catalog tools, their features and combine them with your functional knowledge of Data Governance Use cases that are sought after by business to...
-
Sr Support Engineers
1 week ago
Hyderabad, Telangana, India Multi Recruit Full timeRoles and ResponsibilityThis is a highly technical role, providing technicalsupport to Company's retail customers, Enterprise customers and their NetworkOperations Center teams. The role coversarchitectural, design, and implementation consultancy support that will includeset up of support policies, technologies, and processes along with triage offield...
-
Software Support Engineer
1 week ago
Hyderabad, Telangana, India HireIT Consultants Full timeAbout the Role :This role is essential for customer success. The Software Support Engineer (Data Operations) reports into the Tech Ops Lead/Manager. The role is responsible for supporting our existing customers on our multi-tenant SaaS platforms. Data Operation Analyst will need to perform as a productive senior team member that aids in the enforcement of...
-
Software Support Engineer
1 week ago
Hyderabad, Telangana, India HireIT Consultants Full timeAbout the Role :This role is essential for customer success. The Software Support Engineer (Data Operations) reports into the Tech Ops Lead/Manager. The role is responsible for supporting our existing customers on our multi-tenant SaaS platforms. Data Operation Analyst will need to perform as a productive senior team member that aids in the enforcement of...
-
Drupal support engineer
1 week ago
Hyderabad, Telangana, India ValueLabs Full timeDear Aspirants, Greetings from Valuelabs Hope you all are doing safe and well Hiring Drupal developer || Immediate Joiners || Hyderabad/ Indore || Valuelabs Experience: 3+ Years Timings: Rotational Shift Location: Hyderabad WFO - 5 days Valuelabs Head Office Job Type: Full Time CTC: Best in the Market NP: Immediate - 15 days Reach out to me over LinkedIn:...
-
Drupal support engineer
1 week ago
Hyderabad, Telangana, India ValueLabs Full timeDear Aspirants,Greetings from Valuelabs Hope you all are doing safe and well Hiring Drupal developer || Immediate Joiners || Hyderabad/ Indore || ValuelabsExperience: 3+ YearsTimings: Rotational ShiftLocation: Hyderabad WFO - 5 days Valuelabs Head OfficeJob Type: Full TimeCTC: Best in the MarketNP: Immediate - 15 daysReach out to me over LinkedIn: Send your...
-
Application Support Engineer
1 week ago
Hyderabad, Telangana, India Korn Ferry Full timeWe are currently seeking an Application Support Engineer to join our team. This is a highly visible position that will require daily interaction with the business users to support break/fix, ad hoc service requests and release management. While production support is the primary responsibility, duties will also include release management, DevOps and...