Operations Executive
2 weeks ago
The Ops person is the person who ensures that a client's trip goes well, keep proper records of payments and does follow ups, co-ordination and more on behalf of the company, with vendors, clients and other departments.
This is a role that requires 100% commitment and engagement.
While we have an 8 hour working day, the timings for the Ops person would depend on various trips happening at one point of time and hence they will have to available based on trip/customer requirements.
Responsibilities:
- Synthesise diverse information, understand itineraries, trip plans and prepare schedule of activities
- Regular updating of schedules and activity chart
- Follow up with hotels/cab agencies etc. to ensure timely deliveries (reconfirming hotel bookings, pick up timings etc.)
- Friendly follow up with guests for payments
- Update the guests regarding the trip activities and plans, and changes, if any
- Coordinate with hotels/vendors for B2B rates (negotiate), bookings
- Maintain/update records of payments (guests, vendors, external)
- Follow up with vendors for invoices, refunds and reconciling the records
- Maintain the database of vendors / rates etc.
Salary:
₹25,000.00 per month
Benefits:
- Cell phone reimbursement
- Internet reimbursement
Schedule:
- Day shift
- Evening shift
- Weekend availability
Application Question(s):
- Willingness to work on weekends/holidays based on the planned customer trips happening at these times.
- What is your current location
- How many years of experience do you have in Travel Industry ?
Experience:
- Operations: 2 years (required)
Willingness to travel:
- 25% (preferred)
Work Location:
In person
Expected Start Date: 22/04/2024
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