![THE BANK OF NEW YORK MELLON CORPORATION](https://media.trabajo.org/img/noimg.jpg)
Associate, Technology Service Desk/On-Site Support Analyst II
1 week ago
Associate, Technology Service Desk/On-Site Support Analyst II
ServiceNow Administrator role
Bring your ideas. Make history.
BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the ?bank of banks? - % of the world?s top banks work with us as we lead and serve our customers into the new era of digital.
With over years of rich history and industry firsts, BNY Mellon has been built upon our proven ability to evolve, lead, and drive new ideas at every turn. Today, we?re approximately , employees across countries with a culture that empowers you to grow, take risks, experiment and be yourself. This is what LifeAtBNYMellon is all about.
We?re seeking a future team member for the role of Associate, Technology Service Desk/On-Site Support Analyst I to join our team. This role is located in Pune - HYBRID.
In this role, you?ll make an impact in the following ways:
Ensure tickets are responded to within a timely manner.
Provide creative solutions for customer requirements utilizing the technology stack available within ServiceNow including JavaScript, Flows, Integration Hub and Workflows following the ServiceNow and ITIL best practices.
Creating and maintaining Reports, Catalog items, maintenance checks, Virtual Agent conversations
Automated test framework
Identifying automation opportunities, progressing to implementing over time
Undertake continuous improvement & small-scale enhancements/mini projects as requested.
Create and update documentation as required
Ensure our instances are kept secure and adhere to our IT Security and Information Risk controls
To be successful in this role, we?re seeking the following:
ITSM
Previous experience of ServiceNow administration
Experience configuring and supporting the Service Request Catalog using Flow Designer
Shift Timing: UK Shift
At BNY Mellon, our inclusive culture speaks for itself. Here?s a few of our awards:
Fortune World?s Most Admired Companies & Top for Diversity and Inclusion
Bloomberg?s Gender Equality Index (GEI)
Human Rights Campaign Foundation, % score Corporate Equality Index
Best Places to Work for Disability Inclusion, Disability: IN ? % score
Best Workplaces for Innovators, Fast Company
CDP?s Climate Change ?A List?
Our Benefits:
BNY Mellon offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life?s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves that can support you and your family through moments that matter.
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india THE BANK OF NEW YORK MELLON CORPORATION Full timeAssociate, Technology Service Desk/On-Site Support Analyst II ServiceNow Administrator role Bring your ideas. Make history. BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in...
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india BNY Mellon Full timeAssociate, Technology Service Desk/On-Site Support Analyst II At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to...
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India, MH, 421302 BNY Mellon Full timeAssociate, Technology Service Desk/On-Site Support Analyst II At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to...
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india BNY Mellon Full timeOverview Associate, Technology Service Desk/On-Site Support Analyst II At BNY, our culture empowers you to grow and succeed. As a leading global financial servicespany at the center of the world's financial system we touch nearly 20% of the world's investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to...
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india BNY Mellon Full timeOverview Associate, Technology Service Desk/On-Site Support Analyst I (ServiceNow Administrator role) Bring your ideas. Make history. BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars...
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