Technical Support

2 weeks ago

Hyderabad Secunderabad Telangana, India Wintech Services ( India) Private Limited Full time
Greetings of the day from Wintech


As we discussed here are the company details and Job Description including the Mandatory Skills Required, Please Acknowledge the JD and revert back to this mail.

Have a Good Day And you said that your last working day was Oct 2023, and you have accepted 3 LPA CTC, so I need your confirmation on this.

Ø Company Name -WinTech Services Pvt. Ltd

Ø Payroll -WinTech Services Pvt. Ltd

Ø Job Designation -Technical Support

Ø Work Type -Full-Time Employment

Ø Location -Hyderabad(Gachibowli) Work From Office

Ø Shift Time - 7:30 PM To 4:00 AM

Ø Experience -2+

Working Hours:
Monday to Friday, 7:30 PM to 4:00 PM (IST)

About Us:
WinTech Services India Pvt Ltd is a thriving USA-based organization with 6 E-commerce brands operating under its umbrella. We pride ourselves on innovation, customer satisfaction, and a dynamic work environment that fosters growth and learning.

Job Description:


Are you tech-savvy, possess basic knowledge of e-commerce sales, and excel in communication WinTech Services is looking for a dedicated Tech Support Associate to join our team in Hyderabad.

As a key player in our organization, you will contribute to the success of our USA e-commerce brands.

Key Responsibilities:
Provide technical support to the customers.

Assist with E-commerce sales inquiries and provide basic product information.

Troubleshoot and resolve technical issues through various communication channels.

Ensure timely and effective communication with customers via email and other platforms.

Collaborate with cross-functional teams to enhance customer experience.

Qualifications:

2+ year of experience in a technical support role.

Basic knowledge of e-commerce sales processes.

Excellent communication skills, both verbal and written.

Proficient in email writing and customer correspondence.

Ability to adapt to a dynamic work environment.


If you are passionate about technology, have a keen interest in E-commerce, and possess the skills to provide exceptional Tech support, we invite you to be a part of our journey at WinTech Services India Pvt Ltd.

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