Associate - Opportunity to Cash

1 week ago

Bengaluru, Karnataka, India Siemens Technology and Services Private Limited Full time

Hello enthusiastic individual

We understand that a company can only succeed if its employees are thriving. That's why we always prioritize our team members. Our diverse and global team is here to support your growth and challenge you in various ways. Who knows where this collaborative journey will lead you?

You'll contribute by:

  • Looking for Order Management/Specialist to join our India/International order management/logistics Centre in one of our divisions (B2B model). Responsible for customer order processing, logistics activities, and shaping a customer service model.
  • Processing orders in the system based on customer input and regional commercials.
  • Creating E-WAY bills.
  • Handling customer code creation and amendments in PEGA.
  • Conducting credit enhancements in Mendix.
  • Managing WBS and closure activities.
  • Generating Proforma Invoices.
  • Handling billing and clarifying billing queries.
  • Organizing deliveries and material flow in compliance with regulations.
  • Cooperating with suppliers, shipping companies, and customs agencies.
  • Monitoring delivery schedules.
  • Verifying and controlling shipping documents' accuracy.
  • Actively suggesting process improvements.
  • Acting as a Siemens representative when engaging with customers.
  • Handling returns and escalations.
  • Communicating with customers via email/phone.
  • Providing effective training for team members, including new hires.
  • Supporting Logistics Specialists in handling exceptions.
  • Managing the end-to-end process from the order to invoice/cash collection.

You'll stand out by:

  • Possessing a university degree.
  • Around 2 years of experience in order processing, logistics, and customer service.
  • Familiarity with ERP software (preferably SAP) and/or educational background in logistics.
  • Ability to collaborate within a team.
  • Proficiency in Hindi and Marathi is a plus.
  • Office-based role in Bangalore.
  • Excellent communication and customer service abilities.
  • Open-mindedness and a positive approach to tasks.
  • Willingness to work extended hours during month-end/quarter-end close.

Join us in creating a brighter future together

We respect your individuality and perspective and are dedicated to offering fair opportunities and developing an inclusive workplace. Come as you are and contribute to shaping a better future with us.

At Siemens, environmental protection, conservation of natural resources, promoting the well-being of our employees, and ensuring safe working conditions are fundamental to our social and business practices. They are key components of our Business Conduct Guidelines and corporate strategy.

This position is located in Bangalore, with opportunities to travel to various locations in India and around the world. Embrace the journey ahead that will allow you to collaborate with teams influencing cities, countries, and shaping the future. We are Siemens. A collective of more than 379,000 innovators constructing the future, one day at a time across 200+ countries.

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