Cce (Customer Care Executive) Midas Electronics

2 weeks ago


Lucknow, Uttar Pradesh, India Midas Electronics Pvt. Ltd. Full time
Overseeing the customer service process.

  • Resolving customer complaints brought to your attention.
  • Creating policies and procedures.
  • Planning the training and standardization of service delivery.
  • Selecting and hiring new staff.
  • Monitoring the work of individual representatives and of the team.
  • Conducting quality assurance surveys with customers and providing feedback to the staff.
  • Possessing excellent product knowledge to enhance customer support.
  • Maintaining a pleasant working environment for your team.

Job Types:
Full-time, Regular / Permanent

Salary:
₹7, ₹8,500.00 per month

Benefits:

  • Internet reimbursement
  • Provident Fund

Schedule:

  • Day shift
  • Morning shift

Education:

  • Bachelor's (preferred)

Speak with the employer

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