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Customer Support Executive

3 months ago

Lucknow, Uttar Pradesh, India Taksh Avenue Infratech Pvt Ltd Full time

Customer Support Executive (Tele Caller):
We are looking for an enthusiastic Customer Support Executive to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.
An effective Customer Support Executive must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.
The goal is to help the company grow by bringing in customers and developing business.

Customer Support Executive Responsibilities:
Contact potential or existing customers to inform them about a product or service using scripts
Answer questions about products or the company
Ask questions to understand customer requirements and close sales
Direct prospects to the field sales team when needed
Enter and update customer information in the database
Take and process orders in an accurate manner
Handle grievances to preserve the companys reputation
Go the extra mile to meet sales quota and facilitate future sales
Keep records of calls and sales and note useful information

Qualification:

  • Graduate

Min Exp:

  • 0 Yr to 2Yr

CTC:

  • 8k TO 15k+ Incentive

Location:

  • Lucknow