ITIL Incident

DescriptionGrow with usUnique OpportunityWe are seeking to expand our Emergency Management team by adding an experienced Emergency Manager.Your Role:Responsibilities include handling Emergency and Critical incidents in cloud and IT network.Requirements for Success:Manage Incidents 24X7 to minimize service disruption.Lead Communication Bridge for critical and...

DescriptionGrow with usExciting Opportunity - Join Our Team!We are looking to expand our Emergency Management team with the addition of an experienced Emergency Manager who will be responsible for handling critical incidents in cloud and IT networks.You will:Manage incidents 24/7 to ensure minimal service disruption.Chair communication bridge for critical...

Summary •Drive and coordinate both Major Incident, Change Management policies, processes and activities.•Coordinate releases (scheduling, implementation and execution) to ensure that the integrity of the live Production environment is protected and that the correct components are released without impact.•Work closely with NOC team to identify and...

NTT DATA Services - Incident ManagerSeeking an Incident Manager to join our team in Noida, Uttar Pradesh, IndiaRole involves managing IT issues, creating guidelines, and ensuring process efficiencyResponsibilities include collaborating with stakeholders, analyzing data, and providing process improvement insightsIdeal candidate has a University Degree, 5...

Oversees, facilitates, and administers ITIL based service support and/or technical account management in the coordination of incident ownership and client account management on a 24x7 basis.Responsibilities include the management and oversight of service delivery processes, which may include incident management, problem management, request management, change...

Job Description Details: Key Responsibilities Responsible for Monitoring the infrastructure of the client. Handling P1 and P2 Incidents. Management of incidents and service requests in ITSM Ticketing tools Like Service now, Remedy etc. Responsible for Monitoring Incidents and Tasks response SLA's. Responsible for customizing the reports and...

. Major Incident Manager- Job Description · Strong communication skills demonstrated by facilitating high severity incidents technical bridge call. · To make sure Critical incidents are addressed within SLA response and communication are sent out for such incidents in defined timeline. · Performing audits on ticket quality and handling...

Job Description Req ID: NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Account Service Operations Sr Analyst to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).We...

Job Description PRIMARY RESPONSIBILITIES Work from office is mandatory (WFH is not available on this position). Candidate should possess 8+years of working experience as a SQL DBA. Should be ready to provide 24x7 support for critical production systems. Able to handle production issue Independently analyze, solve, and fix issues in real...

Requirements:Minimum 2-3 years of experience in a technical support role & 12 months in the current gradeWorking with Operating Systems like Windows 7 & 10Identifying and troubleshooting System Configuration, Software & COTS applications issuesWorking with MS Office suite & Skype for businessUnderstanding of ITIL practices in Incident Management, Request...

Requirements:Minimum 2-3 years of experience in a technical support role & 12 months in the current gradeWorking with Operating Systems like Windows 7 & 10Identifying and troubleshooting System Configuration, Software & COTS applications issuesWorking with MS Office suite & Skype for businessUnderstanding of ITIL practices in Incident Management, Request...

Job Description Oversees, facilitates, and administers ITIL based service support and/or technical account management in the coordination of incident ownership and client account management on a 24x7 basis.Responsibilities include the management and oversight of service delivery processes, which may include incident management, problem management, request...

Requirements Min 12 years of relevant experience in a technical support role Working Knowledge of Operating Systems such as Windows 7 & 10 Working knowledge of MS Office suite & Skype for business Fair understanding of ITIL practices in Incident Management, Request Management & Problem Management.Detailed roles and responsibilities:Service Desk team for...

Role:ServiceNow Senior DeveloperExperience: 15 yearsWork Location : Greater Noida, Pune & BengaluruSkills:ServiceNow, ITSM, Deployment Procedure, Integration, Core Development Skillset (Business Rules, Client Script, Script Include), Flow Designer, Workflow, Custom Applications & Scoped ApplicationsWe at Coforge are hiring ServiceNow Senior Developers with...

Requirements – Min 1-3 years of relevant experience in a technical support role & 12 months on the current grade Working Knowledge of Operating Systems such as Windows 7 & 10 Knowledge of identifying and troubleshooting issues related to System Configuration, Software & COTS applications Working knowledge of MS Office suite & Skype for business Fair...

Experience Required: Minimum 1-2 years of relevant experience in a technical support role.Working Knowledge of Operating Systems such as Windows 7 & 10Knowledge of identifying and troubleshooting issues related to System Configuration, Software & COTS applicationsWorking knowledge of MS Office suite & Skype for businessFair understanding of ITIL practices in...

Experience Required: Minimum 1-2 years of relevant experience in a technical support role.Working Knowledge of Operating Systems such as Windows 7 & 10Knowledge of identifying and troubleshooting issues related to System Configuration, Software & COTS applicationsWorking knowledge of MS Office suite & Skype for businessFair understanding of ITIL practices in...

Expertise in building a comprehensive enterprise security assessment framework and working across the organization to make a sensible improvement plan; Exudes a calm, professional demeanor while acting decisively and with urgency; Ability to manage a crisis & declare incidents while calmly implementing contingency plans; Developing and executing on incident...

Role: ServiceNow Senior Developer Experience: years Work Location : Greater Noida, Pune & Bengaluru Skills: ServiceNow, ITSM, Deployment Procedure, Integration, Core Development Skillset (Business Rules, Client Script, Script Include), Flow Designer, Workflow, Custom Applications & Scoped Applications We at Coforge are hiring ServiceNow Senior Developers...

Requirements Min 23 years of relevant experience in a technical support role & 12 months on the current grade Working Knowledge of Operating Systems such as Windows 7 & 10 Working knowledge of MS Office suite & Skype for business Fair understanding of ITIL practices in Incident Management, Request Management & Problem Management.Detailed roles and...