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Associate - Inside Sales (voice), Hebbal - Bangalore - Us Shifts

3 months ago

Bengaluru, Karnataka, India Clean Harbors Full time

Job Title:
CHES ISAM, Associate/Sr Associate (Voice)

Work Location:
Bengaluru, Hebbal - US Shifts Previous experience: 6 Months to 10 years

Job Overview:
The primary responsibility of this position is to drive sales and generate revenue by managing existing customer relationship, acquiring new clients, and handling field sales executives across North America Roles And Responsibilities:

  • The ISAM will be responsible for identifying and targeting potential customers and driving business in assigned territories of the US/Canada market across various industries with strong sales strategies.
  • Hands on with research.
Research on customers' needs and interests, demographics & related product and service demands, market trends and other data.


Create strategies to expand business development activities and present Clean Harbor as service and solutions providers for all their business needs.


  • Build and maintain a strong network of relationships with key decision-makers in small, medium, & large companies and the ability to leverage these relationships for generating new business and retention for Clean Harbors and ensuring high customer satisfaction.
  • Maintain the sales pipeline and follow up towards closure.
Preparing reports on interactions, sales activities, and other tasks assigned by the sales manager or supervisor.

Partner with other team members to create outbound prospecting campaigns.

  • Utilize Salesforce (CRM) software to manage leads, accounts, and sales activities.
Manage customer accounts (updating information, maintaining, and upkeeping of all data related to customer accounts).

Skills Required

  • Minimum 6 Months of experience with strong handling of B2 B & B2 C outbound sales.
  • Excellent communication and stakeholder management skills, with the ability to be both persuasive and influential.
  • Proficient in English communication skills (Neutral)
  • Should have great relationship-building skills and customer orientation to understand customer needs and provide tailored solutions.
  • Tremendous work ethic, high integrity, willingness to learn, laser-focused, passionate & committed.
  • Growth mindset and high change agility—the ability to learn new things quickly and adapt to and champion change with peers and others.
A Team player who thrives in a rapidly changing environment

  • Disciplined in business management; adaptable to a culture of accountability; meets sales targets and operational standards.
  • Overcome objections from gatekeepers and decision-makers.
Comfortable in presenting at all levels, including executive level and decision-makers.

Must be proficient in objection handling.

  • approaches others in a tactful manner; reacts well under pressure; and reflects or prioritizes the core values of the organization.
  • Prior knowledge of waste management and environmental science will be a plus (Not Mandatory)